Customer Review - SafeCo

BEWARE appraisal misrepresentation

Customers,

be wary that your appraiser send you to a "Safeco approved" repair shop and that they show you an official company list. I was recommended by agent Wayne to go to Wicke Auto repairs in Saint Louis for a non-fault claim repair. Over the past two years I have incurred over $1000 additional out of pocket expenses, rentals, mechanical and body repairs, the inconvenience of being without my car for over three months cumulative, and my car is still not fixed properly. I have a trail of correspondence that is a story of poor customer relations, misrepresentation, and significant unforeseen out of pocket expense.

I have transferred my home policies to another insurer, my auto policy is next

I DO NOT RECOMMEND Safeco at all

Additional note: I work for a multinational corporate and it grieves me to see Safeco employees write giving 5 star reviews in this forum in order to improve this company's rating. The written content clearly has marketing spin, is very similar in each review, and do not illustrate specific claim scenarios whereas the bona fide reviews clearly set out the trauma these customers have been compelled to write about through abject frustration.

Consumer's Beware