response Reviews
Response Ratings »
|
2.8
Overall Rating |
2.7
Coverage |
3.9
Cost |
2.2
Service |
2.3
Claims |
Based on 16 reviews - 0 is lowest, 5 is highest
More reviews |
Submit a Review |
InsuranceUSA Rating System
Response Reviews »
|
N/A
Overall Rating
by John Alston
from Missouri vehicle 2003 Ford Ranger |
Excellent service and Claim experience
I have had one accident since I began using this company, my fault. The claim service worked well for me. I made one call. |
|
5.0
Overall Rating
by Marcus Adams
from Los Angeles vehicle 2006 Porsche Cayenne |
EXCELLENT COMPANYI'm very confused by the negative comments regarding Response Insuance. Since signing up with Response Insurance back in 1998 I have had three accidents in which the other drivers were at fault and their insurance accepted responsibility and one accident where I was at fault. Response has been so great continued... |
|
1.0
Overall Rating
by Crystal
from Maryland vehicle 05 Honda Pilot |
Response Insurance is a SCAMI was a customer of Response Insurance for Five Years. I paid them one lump sum every year. I recently was rear ended with a considered "No Fault" accident. Response Insurance sent me a new premium that was doubled! The claim they paid me was only $1,000. They originally told me the accident continued... |
|
2.0
Overall Rating
by Anonymous
from Florida vehicle 2007 Nissan Armada |
You get what you pay forI had 100/300 coverage. A car backed into my truck and not only damaged my vehicle but also caused injuries. Instead of this company paying for the damages and for the injuries which resulted in multiple surgeries, the made us jump through hoops and offered a settlement that doesn't even cover a third continued... |
|
4.0
Overall Rating
by Ron Creighton
from Rome, NY 13440 vehicle Honda Civic |
I was dumped
J. Christopher Flowers |
|
1.0
Overall Rating
by Anonymous
from Staten island NY vehicle Red Mitsubishi |
Lousy Insurance Company
We had million dollar insurance policy one of the best ones and it has been 5 yrs already and we have to go in front of a judge and jury. The attorney just became aware that we had more than enough insurance when the accident happened 5 yrs ago |
|
4.3
Overall Rating
by James
from Florida vehicle 2005/Ford/Frees tyle |
Response worked for meI was stopped at a stop light when a car driven by an illegal alien hit me from behind. I took my car to a local shop that dealt with Response and they fixed it in about a week. All I had to pay when I picked up was the deductible. After 4 months the insurance company that insured the other car finally continued... |
|
5.0
Overall Rating
by Kevin
from Chicago, IL vehicle 2004 Ford Freestar |
Excellent Service
My wife had 2 accidents within a year and they were excellent both times. I called them and they sent an adjuster within a day or two and I had a check by the end of the week. The estimate was actually higher than what the body shop charged me. |
|
2.5
Overall Rating
by Glenn
from Florida |
Total Rather Than RepairDon't fall for their TRICKS. Customer service is really customer ABUSE. If you reach a real person, they are programmed to promote low values in order to TOTAL a collision claim, pay you off and get rid of you. continued... |
|
2.0
Overall Rating
by cjbx
from Dallas, TX vehicle 93 Chevy Silverado |
BEWARE!!!Beware! Response insurance is a great deal until you need them. They are absolutely out of compliance with Texas Insurance laws, and I have a pending complaint through the Texas Department of Insurance and advice from another claims adjuster to file a bad faith lawsuit against them. They would not pay continued... |
