Customer Review - Prudential

- - In the process

So I was in an accident where a woman ran her stop sign and t-boned me on the driver side. She was very rude, and almost left the scene of the accident, but that's besides the fact. The issue is that prudential took two weeks to get me my rental car. I had to figure out a way to get to and from work for 2 weeks, without my car....This was very problematic. My rep @ Prudential told me in the first week that I could go in and get my rental car (which they cover up to $30 or something) and when I had a friend drive me down there...Enterprise said they didn't have any record for a car rental for me. It took another week AFTER that to get my rental. My rep was very bad, and treated me like she didn't care. Only good part about prudential, is that they have good coverage, they covered the entire cost of the rental for me.