Customer Review - Progressive

STAY AWAY Unless you absolutely don't care about your car

They are very strict on the "reasonable" price to repair you car. For that price, you'd better never dream things like OEM or manufacture certified body shops.
You can certainly go their preferred body shops, which offer that price. But you'd be prepared to let the body shop do anything to your car to cut cost.

You can go to your preferred body shop, but you have to pay the difference above that price out of your pocket.