Customer Review - Nationwide

Satisfied with service

I was recently involved in an accident with a driver who also had coverage with Nationwide. The other driver ran a stoplight and hit me on the passenger side, totaling my car. In no time was I contacted by two Nationwide medical adjusters who called to ask how I was doing and told me that all my medical bills would be covered. I went to my doctor's office to be checked and then to the hospital for an x-ray of my neck. Nationwide immediately got copies of my bills and reimbursed me almost immediately. They were courteous, caring, and responsive. They also set me up in a rental car that was directly billed to Nationwide. Before the wreck I had thought about changing insurance companies because I thought that Nationwide's rates were higher but after this experience I plan to keep my coverage with Nationwide.