Customer Review - MetLife

5.0
Overall Rating
by Anonymous
from NC

MetLife Auto and Home

I have been a customer for 2 years and my experience is different from the reviews I've been reading it's a positive one. I have a local agent and the claims center is also a local team. I had my claim paid timely and calls were returned timely. I'm not sure where everyone also is located but down in NC they are great! I became a customer because of how they handled my claim when I was a customer somewhere else.I thought to myself if they take care of me like this and I'm not a customer imagine how I'll be treated if I am a customer. No complaints on my end and I don't work for them I am not stupid, there's not enough money to pay me to take such a crappy job. I couldn't imagine dealing with a bunch of greedy whiny people all day everyday!

5.0
Coverage
5.0
Cost
5.0
Customer Service
5.0
Claims

MetLife Ratings »

2.3
Overall Rating
2.5
Coverage
2.7
Cost
2.1
Service
2.0
Claims

Based on 80 reviews - 0 is lowest, 5 is highest
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