Customer Review - MetLife

Beware Metlife in roof replacement claim

Stay far aware from MetLife home insurance or prepare for battle when it time to cover your claim !

I paid homeowners premiums to MetLife for 8 years with replacement cost protection. After a severe wind and hail storm they low balled damages and refused to replace my roof. If this sounds familiar – beware! I had petitioned for an appeal for arbitration (“Appraisal dispute clause” in all State of Illinois policies). I

n the end the arbitrator (Umpire) completely agreed with our side and awarded a full roof replacement. I wish I had known we would have to fight this company tooth and nail to stand behind their policy. Other homes insured damaged in my neighborhood with other insurance companies had their roofs replaced in good faith, unlike Metlife.

Beware of this companies low ball tactics and exercise your Umpire / arbitration rights in homeowners policy. Only cost me $500 to appeal but do not procrastinate and allow denial window to lapse. It was the best return on a investment I have ever made.

Needless to say I will never re-insure my home with Metlife again!!