Reviews - metlife - page 2 of 11

MetLife Ratings »

2.2
Overall Rating
2.4
Coverage
2.6
Cost
1.9
Service
1.9
Claims

Based on 106 reviews - 0 is lowest, 5 is highest
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MetLife Reviews »

106 Customer Reviews Page of 11  Prev | Next
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Overall Rating
by Anonymous

Terrible awful stinks

Terrible awful stinks continued...

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Overall Rating
by Anonymous

Horrible Insurance company


 We filed an insurance claim with them when one of their insured turned out to be a total scum and a jerk who totally denied ever causing damage to our car. Evidence supports our claim was ignored simply because their client was dishonest and lied and denied being involved. It was a shock to continued...

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Overall Rating
by Anonymous
from Minnesota

Terrible auto

Met life auto insurance is worst insurance I have ever had experience with. They have virtually zero customer service. They will not pay out on claims. Having them as an insurance provider is worse than having no insurance at all. I swear Met life auto/metropolitan auto group is a legalized way to not continued...

1.3
Overall Rating
by Anonymous
from Virginia

Loyalty is a dirty word to Met

After 22 years with Met Auto Insurance today I ended our relationship. I have had a spotless record this whole time and yet today got absolutely no help from them at all. They cancelled my insurance months ago and I didn't even know about it. My address was the same but the apt number wrong, however they continued...

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Overall Rating
by jaytee
from Kansas
vehicle several

I Would NEVER Use MetLife Again

What a terrible company. They raise rates without explanation; they are not responsive; they are very difficult to work with; they have no interest in their policyholders. They are the WORST! continued...

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Overall Rating
by Anonymous
from Medaryville,IN
vehicle Homeowners

Horrible Company

My family and I suffered from a home explosion, Metlife is refusing to pay for anything.... Pretty sad situation. They say because we had a home fire 7yrs ago and it was a closed case due to short in heating pad.... We need to be investigated. Thank goodness for good credit and money in the bank as continued...

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Overall Rating
by Anonymous
from Virginia

Life Insurance claim

Insured passed away on 12/26. We filed a claim on 12/28. Metlife will not email, fax, or let you obtain forms online. They have to mail them to you when they get good and ready. Now 1/12 and they still have not mailed the forms. They refuse to fax or email them. Always have excuses. Horrible customer continued...

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Overall Rating
by Anonymous
from boston, ma
vehicle 2005 honda civic

WORSE INSURANCE EVER

i had a car fire over a year ago... they made me wait 5 months to deny there was a fire 5 different times. once i took the car to a honda dealer they contacted metlife and explained i indeed did have a car fire, they penny pinched me the enitre repair. im STILL waiting on a check to complete the repairs continued...

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Overall Rating
by Rosaura Lopez
from Miami, Florida
vehicle 2010/Kia/Forte

Great, Fast and Cheap Service

I have been a MetLife customer since 2011. I just had a claim on December 2011, my adjuster Shaila was GREAT, she sent me the apraiser the next day, took care of my rental inmediately. After the apraiser (very professional) gave his estimate, she sent me the check whithin 3 days so I could pay the auto continued...

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Overall Rating
by Jess
from Florida

Met life couldn't quote me, and wouldn't tell me why!!!!

Sorry the ratings above go with my below comments.. Again.. just ridiculous!!! continued...

106 Customer Reviews Page of 11  Prev | Next

MetLife »

Reviews »

Great claim procedure

5.0

Scams!

1.0

Homeowner Renter's House Insurance

2.8

BEST INSURANCE ON THE MARKET!!

N/A

MetLife

N/A

Can't get anyone to return a phone call.

N/A

Worst Home Owners Insurance ever!

N/A

Watch Your Back -

1.0

Need a Lawyer

N/A

DO NOT GET METLIFE

N/A

How about - 1000

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HAIL DAMAGE

N/A

Good Coverage. Higher than average cost. Good Customre service

3.5

Horrible! MetLife does not have your back

N/A

BY FAR THE WORST

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No response from Met LIfe

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Beware Metlife in roof replacement claim

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Admin

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do not invest with Met Life

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Metlife is THE WORST! go anywhere but Metlife!!!

2.3

Don't waste your money

N/A

MetLife: Bait and Switch - horrible company

1.3

Worst customer service I have ever received!!!!

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they are so unfair

1.3

worst customer service

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UNFAIR

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DO NOT GET METLIFE AUTO INSURANCE!!!

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car owner

1.0

Nightmare on Oak St.

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Beware!! they will rip u off whats rightfully yours!!!!

1.0

What a relief

N/A

My contractor loves MetLife

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Grand Protect Policy

5.0

Bad Experience with Met Life Disability and Term Life

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Self

1.0

RIP OFF

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The worst Auto coverage I've ever seen!!!

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Life Insurance

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Home owners claim

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Be careful

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awful experience!!!

1.0

MR.

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MetLife Dental the worst

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Couldn't give me a Quote and wouldnt even tell me WHY!!!!

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Met life couldn't quote me, and wouldn't tell me why!!!!

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Great, Fast and Cheap Service

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WORSE INSURANCE EVER

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Life Insurance claim

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Horrible Company

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I Would NEVER Use MetLife Again

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Loyalty is a dirty word to Met

1.3

Terrible auto

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Horrible Insurance company

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Terrible awful stinks

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Garbage company.

1.3

Terrible!!!!!

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I had a home & an Auto Claim, I was paid quickly. I am happy

2.8

Bad and slow customer service

1.0

WORST and SLOW CUSTOMER SERVICE

1.0

Insulted My Intelligence

2.5

Frustrated by Bad Service

1.0

MetLIfe Denies Customer Disability Claims

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HOMEOWNERS - we had all of our insurance with them

1.0

Too much to ask?

1.0