Customer Review - Mercury

1.0
Overall Rating
by Jon R
from San Diego
vehicle 2007 F150

Less than truthful

Had an accident, called mercury and was working with the agent. Then she stopped returning my calls - and I wanted to pay! After 24 days, she finally returned a call and had the nerve to tell me I did not call her. I asked her where I should send my telephone records to show the dates and times I called, which were all during regular business hours. Her response was to hang up on me.

N/A
Coverage
N/A
Cost
1.0
Customer Service
N/A
Claims

Mercury Ratings »

2.6
Overall Rating
2.9
Coverage
3.1
Cost
2.2
Service
2.2
Claims

Based on 67 reviews - 0 is lowest, 5 is highest
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