Reviews - mercury - page 2 of 7

Mercury Ratings »

2.6
Overall Rating
2.9
Coverage
3.1
Cost
2.2
Service
2.2
Claims

Based on 67 reviews - 0 is lowest, 5 is highest
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Mercury Reviews »

67 Customer Reviews Page of 7  Prev | Next
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Overall Rating
by Anonymous
from Florida

What a joke

Went to a agent signed up with Mercury payed then received a notice of cancellation because i was rear ended 5 months ago while i was stopped at a red light. continued...

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by Anonymous
from Indio, CA
vehicle 2000 Honda Accord

Will Not take Responsibility---Will NOT pay claim

My son was rear-ended by a girl who has Mercury Insurance. The damage was minimal ($794 estimate). She said she wanted to pay for damages instead of involving insurance companies. Nice person that I am, I said okay because I know what an accident can do to your insurance rates and I felt sorry for continued...

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by Anthony
from Texas
vehicle 2010 Dodge Charger

Customer Services was a joke

What a joke for a company. Customer Service no help at all. continued...

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by Anonymous
from miami,fl.
vehicle 1985/toyota/cre
ssida

client

I took my car to one of their body shop for an estimate,the lady that attended me was very nasty,my damage was on the rear bumper and she was taking pictures of the whole car and measuring the bumper from the floor up, when I ask her why pictures of whole car AND MEASURING she replied, well ARE ONLY GOING continued...

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by Luana T.
from Tulare, CA
vehicle 2000 VW Jetta

I absolutely love Mercury Insurnace

In December 2011, I was rear-ended at a red light. The guy had Mercury Insurnace and I had Infinity. My Infinity adjuster did absolutely nothing for me. Meanwhile, Mercury Insurance got me going in a rental the very next day and had my car towed to a body repair shop. My insurance adjuster didn't continued...

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by Joe Jimenez
from Orange County
vehicle 2006 Toyota Prius

Lowest price - best service

I have been insured with them since I was single. I ecently had an accident with my Prius. They paid the damage right away and paid the other party as well. All these negative reviews look very suspicious as I know many people who have been with Mercury and are very happy. And I don't think the company continued...

2.3
Overall Rating
by Sherie
from Redding CA
vehicle 2000 Toyota Solara

Extremely disappointed!!

After 30+years, from my single teen/early 20's days through 2 marriages and 2 kids, I'm sorry to say how disappointed and angry I am with Mercury. I have never filed a claim, perfect driving records for my husband & I and so on...our auto premium has doubled from $615/6 months to $1230/6 months beginning continued...

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by Anonymous
from California
vehicle 2007 Ford Mustang

Worst Insurance company

If you get hit by a driver insured by Mercury Insurance, just say yourself sorry. Aside from long wait of their liability analysis, in the end they will just deny your claims and won't pay for you even if their insured customer is as fault. This company sucks continued...

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by Anonymous
from Pasadena, CA

Mercury does NOT stand by their customers!

I have had Mercury for over 5 years and when I needed them to back me up, they did nothing! Their customer service is horrible!- made me wait for weeks! I will not use this company ever again! Go to Allstate or better yet, Costco has great coverage for even less!!! I would give them a zero if that was continued...

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by Anonymous
from virginia
vehicle 2007 chevy suburban

sorry company

Had a oil leak , Made a claim needed a pan gasket it was 98 dollars they would'nt pay for it all (half). and needed oil they would pay for that but the filter.and i had a deductible of 100 dollars and my monthly payment was 48.00 and i had the gold plan. sorry company . and dealing with them was a . continued...

67 Customer Reviews Page of 7  Prev | Next

Mercury »

Reviews »

GOOD & FAST CUSTOMER SERVICE

5.0

Mercury Insurance is Horrbile

2.7

Mercury Insurance is the Best

4.8

Mercury Insurance Offers Satisfying Rates and Service

5.0

No Complaints with Mercury

5.0

Great, except when filing a claim they are the worst ever!

2.8

NOT HAPPY ADJUSTER A BITCH

1.5

Mercury is incompetent

N/A

Mercury is Terrible to Work With

1.0

Mercury Has a Great Attitude

5.0

mercury worst insurance company ever

1.0

Mercury Insurance Sucks

1.8

Mercury sucks

3.0

Homeowners policy "You'd bettor read the fine print".

N/A

Marketing Sucks too!

1.0

Lied admitted it and still says they have no responsibility

2.3

Absolute Idiots.

1.0

Bad Experience with Mercury

1.0

Mercury IS TERRIBLE

3.0

Waiting on a settlement ???

1.0

annoyed

5.0

Mercury Worst Insurance Company Ever

1.0

Bad Experience with Mercury

1.0

Adriana Tabares should be fired.

1.0

Recommend Company

5.0

DON'T buy Mercury!

1.8

Mercury - Too Time & Paperwork

3.0

10 year loyal customer no longer...

2.3

Mercury hires incompetent people

1.3

trying to pay bill either by telephone or on web site

1.0

One claim in 4 year

4.0

Less than truthful

1.0

Don't do business with them

1.5

scum of the earth

N/A

Mercury helped me through one of the worst accidents I have ever been in.

5.0

dont get hit by a Mercury insured

N/A

Love them

5.0

This company is a joke

1.0

If you get hit by mercury insured just remember is only gonna get worse

N/A

These people are idiots

1.0

Mercury Sucks

N/A

good but not perfect

N/A

worst adjuster!

N/A

Absolute Nightmare

1.0

WORST insurance company out there!

1.0

sorry company

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Mercury does NOT stand by their customers!

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Worst Insurance company

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Extremely disappointed!!

2.3

Lowest price - best service

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I absolutely love Mercury Insurnace

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client

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Customer Services was a joke

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Will Not take Responsibility---Will NOT pay claim

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What a joke

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Very Pleased

5.0

Run, don't walk away from this company.

N/A

IT support

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WORST CUSTOMER SERVICE EVER!

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Another claim un-paid. Truck vs. Honda

N/A

Mercury Insurance - Might as well run abortion clinics

1.0

Great customer service

5.0

Professor

2.0

Mercury Insurance False Allegations

N/A

WORST COMPANY EVER - DO NOT DO BUSINESS WITH THEM

1.0