Customer Review - Kaiser Permanente

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Overall Rating
by Anonymous
from Sacramento

Kaiser Pharmacy is the worst

I never can get a live person. Every call goes to a recorder. The people who eventually get to the message don't listen to your instructions. If you ask to be called at work or on cell phone (i.e. 8 a.m. to 5 p.m.), they won't! The call will go to your home, where you are not! I've been 5 days trying to talk to someone about my prescription issues.

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Coverage
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Cost
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Customer Service
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Claims

Kaiser Permanente Ratings »

2.0
Overall Rating
2.2
Coverage
2.4
Cost
1.8
Service
1.7
Claims

Based on 36 reviews - 0 is lowest, 5 is highest
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