Customer Review - Kaiser Permanente

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Overall Rating
by Anonymous
date 07/27/2011

from Atlanta, Ga

All I get is the run-a-round with Kaiser

Moved to Atlanta in 2010 and was offered HMO thru KP. MISTAKE. I get his Primary Care Doctor that has now interest in my well being. I was diagnosed with low testosterone 2 yrs ago and have been taking meds since. She prescribe me a patch without any blood work and refers me to Urology. 4 months later I finally get appointment with Urology and my 5 min appointment I was told to get blood work in the morning. Results in a week later, very low level with the patch! Urologist out until Monday and now have to make another appoint with internal medicine ($$another Co-Pay) to get the order. May be low cost Health Plan, but you end of paying later for poor quality care. Now, $150 in Co-pays and 4 months later I finally get an order for something I knew I needed a long time ago.

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Kaiser Permanente Ratings »

2.0
Overall Rating
2.2
Coverage
2.4
Cost
1.8
Service
1.7
Claims

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