Customer Review - Hartford

Take advantage of seniors and older homes!!!!!

My mother in-law had a policy for 40 years and 1 small claim in 1990. They sent an inspector to her 99 year old home and reported issues on her home and that they weren't going to re-new. I called and told them, if we fixed all of the issues would they re-instate her policy? They said no? Why give a list of items for denial if you have made up your mind to not re-new anyways. We fixed all issues and actually went way beyond the repairs.Sent before and after pics back to them and they still denied her. She is 79 and just lost her husband 2 years ago. I can't believe a large company can just do what they did!! I hope this review at least keeps 1 or 2 people from getting their policies from such a heartless company. There new name should be the Heartless insurance company!! True story and Travelers insurance now has her policy. Cheaper rate and better coverage.