Customer Review - Hartford

Hartford is Heartless in regards to loyal homeowners policies

My 79 year old Mother-in-law has been with Hartford for 40 + years and had one minor claim in 1990. Her husband passed away 2 years ago and Hartford decides to suddenly send an inspector out because of her 99 year old home. So, they send her a notice of cancellation due to a list of items. I call them and tell them every item will be taken care of and would they re-instate her policy? They said absolutely not! Why would they give a list of reasons and deny such a loyal customer of 40 + years? We fixed every problem that they say existed and also did a lot more improvements. I submitted before and after pictures and they still declined. So now she is with Travelers insurance with a better rate and more coverage. I guess there name should change from Hartford to Heartless insurance company. I would never suggest them for any insurance needs. True Story!!!