Hartford Ratings |
23 Customer Ratings |
| Coverage: |
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3.72 out of 5 |
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| Cost: |
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3.2 out of 5 |
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| Customer Service: |
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2.68 out of 5 |
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| Claims: |
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2.71 out of 5 |
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Cov: N/A |
Cost: N/A |
Service:    |
Claims: |
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Vehicle: 2002 PT Cruiser |
Location: Annandale,VA |
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From: Anonymous |
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Abyssmal Customer Service
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After being rear-ended while stopped in traffic the day before Memorial day, I was told they had to verify the insured. Despite being provided the police report number etc. they insisted they had to speak to the driver - a 90-year old, also probably without transportation. They delayed until everybody left for the holiday, leaving me without a car for four days.
The "claims" personnel speak well but are as rude as a turd in the punchbowl. |
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