Customer Review - Hartford

Abyssmal Customer Service

After being rear-ended while stopped in traffic the day before Memorial day, I was told they had to verify the insured. Despite being provided the police report number etc. they insisted they had to speak to the driver - a 90-year old, also probably without transportation. They delayed until everybody left for the holiday, leaving me without a car for four days.

The "claims" personnel speak well but are as rude as a turd in the punchbowl.