I was hit by a car while riding my motorcycle it was a hit and run I was really missed up its almost been a year and I I'm still having to go threw another surgery I had full coverage and Geico doesn't want to pay anything out they suck and I will be letting all my bike riding friend and [I have alot of them ] to change inc companies if they have geico.

geico does not want to pay for damages done by their client. they are doing everything in their power not to pay what bs. i will post in my hospital flyers about how bad geico is. if one doc or nurse or clerk changes i will have had my day

After signing up online for a certain amount GEICO claimed they reviewed my driving record then doubled my cost for a policy. After some discussion I relented and paid the additional amount. One month later they again tried to bill me and claimed it was necessary to raise my rates again, quadrupling my rates. I canceled my policy and they charged me 200% of my original rate to cover me for a month and even went as far as charging me $36 for speaking to them on the phone. If I could I would make tacos out of that little lizard.....

Yes, they are among the cheapest of insurance companies but, remember what your mother always told you "you get what you pay for". I had Geico for 2 years and always made my payments on time! Then I had a claim. MY motorcycle was stolen and they looked fro every loophole they could to deny my claim. They went to the extent of investigating the claim and I provided ALL the info they requested immediately! They pretty much accused me of stealing my own bike but, since they couldn't prove anything they denied my claim because my boyfriend was riding the bike BEFORE it was stolen. DON'T GET GEICO! IT IS NOT WORTH THE MONEY YOU WILL SAVE BECAUSE YOU WILL END UP PAYING IN THE END!

As a pedestrian I was hit by a geico driver. So far paperwork as been sent to 6 different states- at my expense. Co refuses to cooperate, will pay nothing, will not return calls or letters. attitude of customer service rude and not helpful
stay away from Geico and if hit by their customer-- GOOD LUCK !!!

Geico wanted $370 down and $243 a month for the lowest legal insurance in New Jersey. I called Liberty Mutual and they gave me better coverage for $131 down and $127 a month and let me pick my billing date. Just know that any company with mass advertising will over charge you.

My teenager had a fender-bender last night, It was time for a tow truck,I called Gieco in that I KNOW I have their road side assistance, was politely informed that my car and wife's car had the coverage but my 17 year old daughter did not, then went to customer service and was told all of that was mailed to me back when. Of what I picked from my coverage , their dirt cheap road side program I'd have kept, now after being treated like that,I start shopping for insurance...

In May, I purchased a new Mercedes BlueTech Diesel Suv. In April, I had my first "my-fault" fender bender. My car had about $4000 in damage to the front-end. Geico paid all but my deductible and a check was cut within a matter of a few days to the auto collision center. In September, this same car was stolen from a public garage while I was away on a weekend cruise to Ensenada, Mexico. All of the electronics were stripped and the chop shop cut the wiring cable on the car. Geico expeditiously opened a claim, paid the dealership and authorized over $16000 in repairs. For the first time as a driver, at the age of 40, I've experienced a bit of bad luck. I'm so glad that I had Geico as my insurance company. It's been a traumatic experience, having a car stolen, but my Geico adjuster has been with me every step of the way.

I have been with Geico for over 10 years. haven't had an accident in over 3 years and I just got a letter today that they are dropping me, because I used the emergency roadside assistance three times in the last year. They suck. turns out they did me a huge favor. Just signed with Progressive and I am saving over $50 a month with a $100 deductible compared to a $1000 deductible with Geico

Let me give credit where credit is due. Geico is very good at writing your policy and collecting your monthly payment. Their streamlined website makes it very simple to make changes, and their customer service representatives are always pleasant.

...THEN...

You have a claim. All of that stops and Geico's number one priority is to find a loophole they can use to deny the claim. Even if they can't find a loophole, they will just flat out deny the claim because they feel they can. They are a menace to the Massachusetts consumers, and I will do everything in my power to get them back out of my state. Things were better without them. Progressive is a direct writer and they know how to handle claims. Geico? I don't know how those POS's sleep at night.

I was rear-ended by a young man that is insured with Geico at a high speed (at least 25 mph) while I was at a complete stop. He said his brakes locked up then told the police that a car pulled out from in front of him and he didn't see the cars stopped ahead. Suspicious? I think so. I did not receive a value high enough to replace the car, not even to cover the damage. It would be totaled then I would be at an even higher loss if I tried to have it fixed. I am in a lot of pain and continuing treatments. I am very disappointed by the customer service as they rush me off of the phone when I have questions. Disappointed by how Geico handled the damages to my car. I will never have Geico. They are the third largest insurance company, I believe with over 7 million customers insured and over 12 million vehicles insured. Your rates go up when you have an accident but they don't want to pay for the damages to the car. You can't get a decent car for $1,000 that's fxxxxxx ridiculous. These millions of people are paying higher rates for Geico than they would at other companies and Geico won't take care of making sure customers are satisfied with their repairs, are able to find a decent car if the car is totaled, etc. It's complete bull and I am taking my claim as far as I possibly can. I was in no way at fault for the accident and I'm the one they are trying to screw. We pay for insurance to make sure our costs do not go up so why when we are involved in an accident do they screw us and cost us even more. Over $1,000 a year to pay for insurance and when my car worth about $2,000 is totaled I can't even get that much when I wasn't at fault. I don't want to think about what the out-of-pocket costs would be for me if it were my fault.

As a pedestrian I was struck and injured by a geico customer.Geico is doing everything to avoid paying the claim.They wanted accident reports and paperwork sent to 6 different states (so far).Co wanted spouse name, childs name ( none involved) and other unnecessary, intrusive ,and personal information. Rep refuses to return calls. 3 weeks later still trying to get approval for medical attention--- injury will be permanent--reps answer-- "not our problem". Stay away-- stay far away from the co

They do not pay for claims like they advertise. Don't buy this insurance.

I've been with GEICO for over 6 years now. I had my car and house insured. I had a car accident in June 2009. The other party hit my car from the back at the stop sign. I called the police to have a police report when the accident occurred. My back was hurting a bit and my neck injured. X-rays from the chiropractor confirm everything. I called GEICO within 3 days to state what happened in the accident. After they got my statement, I started to go to local chiropractor. GEICO agent assured me I will be reimbursed for the time off from work with my medical expenses (had doctor's note temporary not eligible for work). DID NOT HAPPENED!!! 30 days later I was informed that I was at fault of this accident cause first call didn't count and the statement I gave them wasn't valid. They said it was a wrong department I talked to, even though when I first called, I talked to customer representative stating I need to file a claim.

Long story short, I was paying $145/mo full coverage ($500 deductible), I got NO REIMBURSEMENT for time off from work (even though GEICO promised to pay out), MEDICAL EXPENSES NOT FULLY COVERED, and an ACCIDENT ON MY RECORD.

I switched to AAA and I had no problems with them so far. I pay $117/mo, same full coverage, plus my house insurance is better quality as well.

DO SOME RESEARCH!!! DON'T TRUST GEICO!!

Karen Simpson; Lisa Fishman; Debra Schmidt; Jeremy Connor

Geico has the money to continuously bombard people with commercials. Do they figure things like this will not be seen? A complaint was sent to the Better Business Bureau. It included:

Enclosed please find my feedback relating to claims experience with Geico. Enclosed are photos and physical evidence info which I believe clearly show that my version was obviously correct. Physical evidence does not lie no matter how many liars appear. A claims examiner named Karen Simpson paid the other driver 100% which was about $3700.00, Geico then put this on my driving record for seven years stating that I was 100% at fault. I complained to the NY Insurance Dept. about this examiner before the claim was paid asking if I could be assigned someone more impartial. They spoke to a supervisor named Debra Schmidt. The examiner then went on to pay 100% to the other party despite any material demonstrating that he was 100% at fault. I discussed the situation with multiple supervisors and they did not correct it. Other departments say they do not have authority over the claims department. I assume this is true only when they are acting in good faith. I have paid premiums to Geico for almost 10 years with no claims. I would think that they could properly analyze a claim when I do have one.
The following is complainer's statement on the police report: " I was driving into Walmart shopping center-stopped at stop sign by Payless Shoes and inched forward to see what was behind the building on my right. As I was doing this a car came from my right- As his car was half way around the turn onto my road his fender scraped my bumper. There was sufficient room so that he did not have to scrape my car. He turned too close to my car.

"The other driver , also insured by Geico, was 17. He called his father to the scene who was a cop. His statement on the report was: " I was driving and I was attempting to make a left hand turn when the other driver rolled through a stop sign. When I saw him I stopped in the middle of my turn and he kept moving forward and hit me. I also had the right of way. I had no stop sign."

First driver submitted the following points to the Geico claims department consistent with and in support of his version. Confirmed by photos of damage at scene:

1. About a dozen very long scratches can be seen at the point of impact consistent with the other car scraping me not my hitting him with my bumper corner once going forward.
2. my bumper corner is covered with rubber from other car's tire inconsistent with my hitting him going forward. It is consistent with his tire digging into my bumper as he turned.
3. There is rubber on the side of the bumper corner inconsistent with the position he describes.
4. If this were reenacted cars would not be in each other's path. I was turning right onto his road. He was turning left onto my road. You cannot go forward at this stop sign. A left turn would be leaving the lot which I had just entered a few feet down the road. This was confirmed by witness.
5. There is damage by the other car's door handle. This is inconsistent with me hitting him with my bumper corner going forward. Damage is too high.
6. I would have had a very long time to put on my brake before the cars got in the position he describes. First contact was between my driver side bumper corner and about an inch past his driver side door. He was coming from my right slowing for a turn and he says I was rolling.
7. Why would he stop in my path as he describes instead of continuing and getting out of my path? Could he have thought that it was to his advantage to say he was stopped? In a later statement to insurer he says he tried to go around me but I clipped him
8. Damage on his car started about an inch past his drivers door running past his tire. This is consistent with him scraping me as he was parallel to me making a turn into my road. Inconsistent with me hitting him once with the corner of my bumper going forward. Too long an area.
9. Both Geico appraiser who did estimate on my car and his supervisor said my car was stopped at point of impact and another car rubbed against it. They said this was due to lack of damage and compression. This was written on my Geico estimate. They considered this conclusive because they did not even reach the above items to consider.

The Better Business Bureau submitted the above to Geico. Geico submitted the following answer completely ignoring and not responding to the above physical evidence. Relying on people who contradict the physical evidence. :Claim 019438000101013. -------------------- The accident was reported by our insured stating that he was driving into parking lot and stopped at stop sign. He was inching forward to see into the intersection when other driver cut his turn too close striking his vehicle.The other driver's statement was that he was making a left turn when other driver ran the stop sign hitting him. (this driver was also insured by Geico.) The police report cited first driver for failing to yield right of way as a contributing cause of the accident. An outside witness stated that first driver was driving erratically and went through stop sign and hit other vehicle. First driver was found 100% responsible by Geico. As a customer service we changed file to 66% at fault. If any additional information is needed contact Lisa Fishman Claims Supervisor at 800-645-7550 x5291. Very truly yours, Jeremy Connor, Regional Liability Director

Complaining policyholder responded generally as follows again asking Geico to respond to the physical evidence. Reply included the following: This is in reply to the silly Geico response. As previously discussed I think this matter comes down to the physical evidence which they once again ignore. This matter will not be resolved in my opinion unless they give a reasonable explanation for each item of physical evidence which does not lie. The physical evidence remains regardless of how many liars appear or whatever personal problems any claims examiner has. What a shame. I was not "cited" for anything. The witness states that I was not going more than 4 miles per hour. Could someone explain how over $3000.00 of damage could be done at that speed? The drivers fender is totally bent in. Geico's own adjuster put on my estimate that I was stopped and another car rubbed against mine. Prior to this I had a perfect driving record. The police saw there was nothing wrong with me. Why would I be driving erratically? When your dealing with people who will say anything its good to know that you have an insurance company that will step up to the plate and do the right thing. To resolve this matter I request a reasonable explanation of each item of physical evidence or changing it to not at fault.------------ The Better Business Bureau sent the above to Geico again requesting an explanation of the physical evidence. Geico sent the following response again blatantly ignoring the physical evidence.-------We have received your correspomdence requesting that we reconsider our liability position on this claim. As stated in our response policyholder was found 100% negligent for this loss based on our investigation . As a customer service to him Geico changed the liability on his file to 66%. We feel our handling of this matter was fair and accurate. Our position remains firm. If any additional information is needed please contact Lisa Fishman Claims Supervisor at 1-800-645-7550-x5291 Very truly yours, Jeremy Connor,, Regional Liability Director-------

After the Insurance Department spoke to Geico they had ageed to pay 1/3 of policy holders damage. This seemed unusual when they already paid the other party 100%. They now call this a customer service. Driver could not accept this since he felt no way at fault. He therefore has not been paid for his damage and has not had his car repaired. It still states 100% at fault on his driving record. The NY Insurance Department has no power to do anything about how a company settles a claim no matter how ludicrous it is. Geico apparently knows this. The Insurance Department wrote a letter stating: "Our review of the matter involving two Geico insureds would indicate that 1st driver could be considered not at fault based on an examination of pictures of the vehicles involved in the accident. The damage to the adverse vehicle indicates the vehicle was in motion across the path of 1st drivers vehicle." Insurance Dept. complaint # 525200. This corresponds to what the Geico adjuster wrote on the estimate.

The above is DC Better Business Bureau complaint # 35CS-849%. This Better Business Bureau where Geico is headquartered has them rated "F" for a large number of complaints and failing to respond to complaints. Companies such as Liberty Mutual and State Farm have "A" ratings at their headquarter locations. I wonder if Geico thinks they can cover this with a few extra commercials. Since there were two Geico policyholders two separate examiners worked on the case one for each party's claim. Right before the claim was settled the examiner handling my claim against the other driver left Geico.

Switched to Allstate and saved $$$

I had been with Geico for almost a year when I got into my first accident, at the time of renewal the dropped me because of that one! No other explanation or anything, so now I'm stuck trying to find a new insurance company. Geico can kiss my a**!

I was recently rear-ended by a geico insurance holder. It has been a nightmare trying to get my claims agent on the phone. She called me the first two days after the accident, and then after that just stopped. I have called her repeatedly and left messages but she doesn't call me back. I'm about to get this woman in so much trouble.

You really have no choice of repair shop - unless you want to pay AGAIN !
Geico has pre-negotiated rates for glass replacement. They assert these are the prevailing fair and reasonable rates. If you go anywhere else to have your car repaired expect Geico to short pay your claim. This you have no ability to choose a shop and get quality work done for you.

I had an accident involving a Geico customer were they pulled out in front of me while I was doing 40 mph. My truck was totaled and Geico was quick to settle on my truck within a day, knowing that I was under heavy sedation from medication. They did not give me what my truck was worth. It took four months for them to settle the medical bills. It was virtually impossible to get the adjuster to call you back. When you finally got in touch with them they would tell you half truths and not indulge in any information that you really needed to know. I finally gave up on the adjuster and got in touch with her supervisor. He seemed to know less than she did and did not want to help either. My advice is to anyone that gets involved in an accident with a Geico customer is to consult an attorney ASAP you will be glad you did.

Being a long time Geico customer, I fortunately have never had to put their customer service department to the test. Apparently, a lot of people have had negative experiences with Geico and that kind of worries me in the event of being in an accident. But whatever else Geico does, good or bad, I give them kudos for pulling their sponsorship from the Glen Beck show. I am totally impressed with a company who stands up against the lunatic fringe. Way to go Geico.

I'm grateful to God that my vehicle and vehicle selection was a good one. I've had few problems and repairs. The one thing I've needed from Geico is towing. Over the nearly 25 years I've had my vehicle I've needed towing three times. In the last two towings the woman on the customer service end was a shit - a real shit. I can understand the occasional bad day but this person has a bad day 24/7/365 - WOW. Maybe she needs to take something for that monthly thing.

I submitted a medical payments (med pay) claim. Very simple. I even faxed them the accident report, records and bill from one doctor visit. (Keep in mind I pay an additional premium on my policy for medical payments coverage.) I have tried to get a turnaround date for my med pay claim. So far, 3 people have told me 3 different things and still no check. The 'customer care' people are rude and disrespectful. If Geico can't handle such a small and simple matter, no way will I trust them with my continued business.

Rear ended by an uninsured drunk driver causing me to have multiple herniation in my back. Missed 2 months of work. Geico tells me they will not pay under the uninsured motorist provision and that I must bear the expense of a trial. Geico is the worst, if you have them you will get shafted.

I had a wreck that was not my fault. Legally Geico was not obligated to do anything, but they helped me make things right. Not only did they they help me get back into another car they did it with a speed and efficiency that is rare these days.

As a consumer myself I think it is very important for people to expose the seedy underbelly of any operation that might cause harm to others. I for one have read each and every single complaint that folks have listed here. In the "majority" of cases I can tell you that most of the issues have to do with the individual not utilizing common sense and simply taking care of business in a responsible and common fashion. That being said I also know that employees of any company can and do make mistakes. I think that this website would be much better served if they would allow insurance companies to either contact and fix the problem to the customers satisfaction or be allowed to post an immediate rebuttle after a full investigation has been made. How can this website be useful when ALL the companies listed have low satisfaction ratings... All these companies do not have low satisfaction ratings in reality and so when a customer is looking for help they really are getting nonsense and may not go with the best company for their dollar after reading a small unrepresentative sampling of a very very few people. Geico is the 3RD LARGEST insurer in the US and has the best customer service and prices available with the best interactive website I have ever seen and is as generous as any other TOP QUALITY company from what I have seen too. I have a background in sales management and training with AAA, State Farm and now GEICO and I can tell you from personal experience that these three Companies are some of the VERY best around yet if you compare companies on this website you would not know it..... Folks USE COMMON SENSE and realize a blog of some folks who are not satisfied is not the way to figure out who to insure with.... Check out JD POWER AND ASSOCIATES who is a rating company along with AM BEST who is a financial stability rating company along with your own cost comparisons. Last but NOT LEAST inquire with your states very own Department of Insurance and investigate the "complaints" section "ONLINE". These are serious complaints that the state has looked into and found them to be actually "CREDIBLE". You will be able to find actual and factual statistics that can help you truly decide who you should be insured with based on how many credible complaints are filed and upheld by the state in comparision to the number of insureds within that given state. Translated this basically means that they figure out how many credible issues per 100000 insureds or whatever number that state uses for their statistics. This percentage is VERY telling so check it out. Get informed and do not be "misinformed" by someone who cannot see past perhaps there very own personal bias. We are all biased in some way as imperfect people especially when it affects us financially. Be informed properly, statistically and more importantly honestly.
Good Luck in your search for the truth... The views I have expressed here are not officially that of Geico Insurance Company but are my very own private thoughts.

I have been in a few accidents , I have never had a bad experience with Geico . They always take care of me, and make EVERYTHING so easy. It has always been smooth. I hear about bad experiences with other insurance co. But we love the care and consideration of Geico....

I got hit by Geico insurer, it been a month now. At first they going to pay me, but when I went to meet with the adjuster, Geico has change their mind to pay me for the damaged of my car. Even when the accident was the insurer fault and she got ticket for hit me at the back. I even talked to manager and they still refused to pay me for my car damaged. But now I have to go to Insurance Commissioner of State for help. I feel sorry for all the Geico customer and however also got hit from their insurer, because they will lied to you.

I got into an accident, which was not a result of my fault. This is the first and only accident so far I have ever had. I went on geico website, logged in and clicked on report n accident. It brought me to the "report a loss report". The first thing that says on top is "do not file this report if you ae not planning on claiming damages," which I was not planning to b/c I only had a small bump, which is lower then the deductible. I called Geico customer services to make sure I don't have to file or report anything. The person at Geico said I don't have to do anything but he didn't ask my name or insurance policy number, so they didn't recod the conversation and I didn't get his name. Later on I got the letter that I'm being sued and Geico refused coverage b/c I didn't properly and timely report an accident. This company will scue over any good, loyal customer.

They take your money claiming they insure travel trailers in Massachusetts, then refuse to provide proper documents so you can get your trailer registered. Then when you try to call to cancel all the agents are conveniently busy, they take your name and number and never call you back.

DO NOT BUY INSURANCE FROM GEICO.
-They outright LIE about their policies. Their customer service representatives are rude.
-They make customers think that their policy is "state law" and then after you've used their misinformation to buy insurance with them they tell you it is really "their" law.

-GEICO ENGAGES IN FALSE ADVERTISING!!!!!!!!!!!!!!!

I have been a long standing customer with no prior claims. I was involved in a car accident that was not my fault and had severe damage to my back. The person that hit me had no insurance. The claims adjusters were rude and ultimately denied my claim. I am left with over 30,000 in med bills to be paid by me and a herniated disk, gastritis from the injections. I would not recommend Geico to anyone. On top of that I have had to dispute the Clue reports in order to get insurance through a different company.

I leased my Prius in Jan 2009 and had an accident on March 2009. The car was brandnew and ended up in total loss due to the other driver. When I leased the car I had put down $2500 of initial payment. Today Geico is closing my lease with Toyota but subtracting my initial payment of $2500!! When I ask why the claim "specialist" said that this is the fair market value. How is it possible that the value of a Prius goes down $2500 in only 2 and half month???!! I may have to go with a litigation attorney and that pissed me off. I and my whole family (at least 10 members) will 100% leave Geico.

They have the slowest claims process ever!!! If you do not get your vehicle repaired at one of there shops, expect to be hassled and delayed. In my case there was an issue with a check being issued to the wrong person. They have quite possibly the worst customer service I have ever experienced. The whole company is a total dog and pony show. GO WITH PROGRESSIVE, I AM SAD I EVER CHANGES

WE(GEICO) DO NOT ACCEPT AMERICAN CURRENCY........ARE U KIDDING ME! THIS IS UNCONSTITUTIONAL, DOES ANYONE CARE, OR WILL THIS BE THE BEGINNING OF THE END FOR THIS COUNTRY! GEICO DOSENT CARE THAT THEY LOOSE MY BUSINESS, JUST 3 YEARS AGO THEY SERVED THERE CUSTOMERS BUT NO MORE........OH WELL THERES E INSURENCE...... OR WHO EVER WILL ACCEPT CASH.....I WILL NOW BADMOUTH GEICO AS MUCH AS POSSIBLE!

too expensive
does not pay claim
poor customer service

I REALLY HOPE THAT PEOPLE WOULD THIS BLOG, WE ENCOUNTERED DIFFICULT PEOPLE TO DEAL WITH, WHAT IS THE USE OF HAVING INSURANCE IF THEY CAN'T HELP YOU.
THEY DIDN'T HELP ME TO CLAIM OR PAY MY CAR OF WHICH IT'S NOT MY FAULT ACCIDENT, I WAS HIT MY REAR END BUMBER IS TOTALLY OUT AND I TRIED TO TALK TO GEICO WHICH MY INSURANCE AND THE ADJUSTER WAS REALLY UNPROFESSIONAL, RUDE, YELLING TO NO REASON.

I've been with GEICO for 9 years. That's a long time. I had never had an accident, and my husband had only a minor parking ticket, but out of curiosity, I shopped around in the early years of having GEICO, and found it was by far, the cheapest.

However, in October I was in a hit-and-run. The other driver was found, and cited. I learned my old car did not have Collision on it, so GEICO could do nothing to help me get the claims started. BUT-they were very caring and compassionate and even gave me advice on what I needed to tell State Farm (the other driver's insurance). Then after 2 MONTHS of hemming and hawwing, State Farm FINALLY paid to fix my car. Two days after we got it back, the motor light came on, and we found it had a very big, and expensive problem. We dumped it and bought a newer, used vehicle. Our insurance with GEICO skyrocketed! It went up $500 this year! We aren't sure how we can afford it. Our insurance only went up about $100 the previous year when we added my husband's SUV, so I can only assume that I am being punished for the accident that wasn't my fault.

I've now begun shopping around for new insurance, and realize, that even with reporting my "accident", most of the other companies quotes are cheaper or the same, for MORE coverage than I currently have. Now it's a matter of finding one that has decent customer and claims service, if, God forbid, I meet another idiot driver on the road that ruins my previously perfect record.

People who write these reviews all share a common trait. They are unfamiliar with insurance and have no desire to have any knowledge about something that effects there lives so much. Of course an insurance company will treat a claim where the keys were used to steal a car and only vandalize it as potentially fraudulent claim. Also, the proper way for a third party to get any kind of liability payout is to sue the insured or the company that covers him. It's easier for dumb people to get on a website and complain than to look at themselves and the way they handle there lives. GEICO has excellent customer service and is rated as high as can be rated for claims services. If a customer has good credit and a good driving record there are almost no other companies that insure for less than we do. Trust in the gecko GEICO is an excellent company.

My 2008 Ford Fusion was stolen and recovered by the police a week later all the inside was stripped or rip up. My keys were lifted out of my pocket so I had to get a ride home that night. The next day I when to pick up my car, and it was gone. Philly Police located after somebody call them about people breaking into my car again. I called Geico and have been dealing with Sandra Johnson. Johnson asked my for my phone records, statement friend contact number. Everything she asked for I gave her. The phone record I blacked my friends numbers the days before the car was stolen. Johnson called my house and left a message saying the phone records were not good and I was hiding something. Hold up Im the victim, my car was stolen, and why does GEICO want my phone record anyway. Its not in writing I know I asked her were it said phone records. So I called johnson and asked her why the phone record? she wont not say anything or tell me how the report was going. My car was stolen 10/10/2008 and it is 12/13/08 and still nothing. I have called and called but get the run around. Im a iraqi freedom Vet and dont need to get this type of bull. I have been paying for a stolen car that is sitting in GEICO lot and non driveble for 2 months now . WTF. Ill never go with GEICO again. Thank you Sandra johnson

I have patiently and politely dealing with Geico on a claim where I rear ended a car on October 24, 2008. They have supposedly paid the other person for their damage but I'm beginning to wonder since they have been stringing me along since the accident date. The adjuster told me what I should receive on my totaled car. I have sent him a copy of the paperwork he requested. For the last five weeks he has lied to me about sending the paperwork for me to sign off on. I've call his supervisor who didn't bother to return my phone call. The liability agent is a joke; she just blames it back to the adjuster. I called the main Geico number wanting to complain to someone with authority. After talking to this person for ten minutes and giving all my info, she tells me all she can do is refer me back to the liability agent. I had had no problems with Geico before either but it only because they didn't have to do any work for me. Luckily my policy will be up soon. I will leave them, not the other way around.

Gieco uses quake doctors to research medical claims from accident. His office was below a strip club, it was a temporary office, with a for rent sign in the window. Only a receptionist & the "doctor".. never checked the medical reason for claim , big sign states cash only ..

i was rear ended by a geico policy holder at 7:45 am i had the person who rear ended me call geico from the accident scene. and i called my allsate agent who told me "you dont want us to get involved, call geico and have them help you." i spoke with a great examiner who spoke with us both. the examiner was great. at 9 45 the same day i was in a rental that geico paid for and my car had already started repairs with thier auto express body shop. 1 week later i switch from allstate and saved over $1000 a yr. *******buy geico. switch from allstate.

Geico is a horrible insurance company. I was with Geico from the age of 20 to 24. I joined Geico while I was in the Marine Corp, because I thought due to their company history, they would provide the best coverage. After 4 years with Geico, I filed my first claim against another Geico customer. My car was hit in a parking lot. This person parked his jeep on top of a hill, above my car. When I came to my car, his jeep was in my front bumper. I waited and got his info. I filed a claim. 2-3 months went by (during which I did do flow-up calls.) Finally I started e-mailing and calling geico's claims department every day for a week, when I finally was told my claim was denied because the a-hole who hit my car claimed I unset his parking break.

Read all the blogs about Geico Claims! Stay away from Geico!

the claims adjuster was very difficult to deal with, nasty.when I asked for her boss he just happened not to be around. they actually thought I would trust them to slap some paint on my car and call it fixed..when I took it back to my repair place , they found extensive damage under the bumper.

THE LAW HERE IN ARIZONA IS YOU CAN GET THINGS FIXED ANYWHERE YOU WANT. BUT GEICO WILL NOT GO BY THE LAW THEY MAKE YOU GO WITH SOME HICK COMPANY! THEY SAID SOMETIME 9-12 WAITED ALL DAY THE GUY NEVER SHOWS UP. I CALL HIM AFTER SIX HOURS AND HE IS DRUNK AT HIS FRIENDS HOUSE. THE OTHER TIME MY DAUGHTER WREAKED A CAR THEY HIRED A PRIVATE GUY TO ESTIMATE THE VALUE AND HE RIPPED US OFF FOR LESS THAN HALF THE VALUE THREE LOCAL DEALERS SAID THE CAR WAS WORTH. DO NOT EVER USE GEICO ..MR BEATY PRESCOTT ARIZONA

A few months ago, I was hit from behind by a geico customer. At the time, it was my sons first birthday and I was on my way to get his cake. I was also pregnant with my second son. My son spent his first birthday in the hospital. The claims adjuster that I was assigned is not responsive. I have to keep calling her and sometimes she doesn't call back. It's been three months and the only thing they have done is repair my car. I am glad i am not a customer.

We were in an accident and our vehicle was badly damaged.All passengers taken to hospital and treated.THANK GOD WE DON'T HAVE GIECO.Within th 1st week, we were given (3) different agents ,getting phone calls are like writing letters to an island overseas.The adjusters if that is what you want to call them, and trying to get a FAIR SETTLEMENT is like pulling teeth out of a 100 yr old with gum disease and dead.Now we are being forced to fight with what ever it takes to get our fair judgement.

GIECO insurance prices are a joke and misleading. Quoted me $372.00 yearly insurance rate for a motorcycle, but due to a $531.00 fender bender, their rate jumped to $916.00
dollars a year. So what good IS A credit rating OF 780 and safe driving, no tickets, and one minor accident in 15 years mean to GIECO mean, NOTHING!!!!!!!!!!!!. Stick with
the major carriers, the may have higher rates, but in the long run you come out saving money. GIECO could'nt even answer this one question " How can one minor accident in my car, affect my ability to operate my motocycle safely" They could'nt answer it!
'STAY AWAY FROM GIECO INSURANCE OR YOU WELL BE SORRY'

THE GIECO CLAIMS ADJUSTERS ARE BY FAR THE MOST SELF-SERVING, CAVILER, AND SLOW TO ACT OF ALL CLAIMS I HAVE HAD IN THE LAST 35 YEARS OF AUTO OWNERSHIP. I HIGHLY RECCOMEND THAT EVERYONE RECONSIDER BUYING THEIR REASONABLY AFFORDABLE INSURANCE IN LIEU OF THE BEATING YOU WILL TAKE SHOULD YOU ACTUALLY REQUIRE THEM TO PROCESS A CLAIM.
BEWARE!

it's not a good company, believe me

I had Geico for little over a year when I got into an accident that wasn't my fault. My car was totaled in the accident and it took Geico seven months to pay the claim! Seven months! Even worse is the fact that they refused to pay for a rental until the claim was successfully underway - I was literally stranded. In the meantime I was forced to get a used vehicle and draw out of my savings to do so. I am so dissatisfied with Geico, a company that should've had my back and didn't. Needless to say, I went with a different insurance company all together.

I am one of those customers that have never had a single difficulty with Geico. I have had other insurance carriers before I signed on with Geico and I was completely pleased when my insurance rates dropped dramatically. I currently have three cars insured through Geico; I keep my driving record spectacular and have been richly rewarded for doing so in terms of insurance rates. In all, I pay a little under $500.00 semi-annually for my car insurance - I couldn't ask for better rates than that from any other company. Plus, I can break up the payments so they are more affordable for my family.

When my nineteen-year-old son had a car accident my husband and I really sweated over our insurance rates. While my son was clearly at fault for not driving carefully enough, my husband and I were quite surprised when the accident never affected our policy at all. The rate increase we expected never saw the light of day - due to our clean driving records and the extra measures we took to keep our car insurance costs to a minimum, our family didn't get forced to pay more for our insurance needs. We couldn't be happier with Geico as our insurance company.

Geico has great service and I couldn't ask for more from them. Getting a policy was simple - a single phone call and I paid over the phone via check. The company emailed my insurance cards and I had proof of insurance from Geico the very same day. Every question I had was answered - Geico representatives are quite informative and knowledgable. They even counseled me on what type of insurance policy would best cover my needs and advised me about optional coverage that I could later add to my policy. I couldn't help but notice that the representative never grew irritated, no matter how many questioned I threw her way.

As a customer of Geico since 1998 I feel that I have to speak out for the company. Geico treats its customers with courtesy and makes every attempt to be fair with customers. Some of the complaints I have read seem unjustified, and I believe many of the complaints people post are due to misunderstandings and miscommunications. As long as I have been a customer of Geico's I have never had a bad experience - not one. I have never been billed incorrectly and I haven't witnessed any crazy rate hikes. I am not saying that all complaints are inappropriate, just that some of them should be reconsidered.

I have seen other customers that are unhappy with Geico but I have been a loyal customer for almost four years now and I have never encountered a problem with the company. The website makes dealing with Geico so simple that I hardly ever have to contact the company in person for anything. My questions are answered when I visit the website and I can quickly make changes to my account from my personal login page. I can add cars, change coverage, pay my bill and look at my last bill within seconds. I couldn't be more satisfied with the company.

I live alone and I was hospitalized with an unexpected illness last year. Anyway, I had always made my payments whenever they were due. While I was hospitalized, Geico billed me and when the bill wasn't paid, they canceled me. The last thing I was thinking about while I was ill was my car insurance. When I got out of the hospital I called Geico to clear up the problem - just what I needed after getting out of the hospital - Geico refused to hear me and said they were within their rights to cancel the policy. I ended up paying DMV some hefty fines for the lapse in insurance and I was forced to go with another company.

When I got into an unexpected fender bender two years ago, Geico was prompt and courteous. I did the responsible thing and went directly home after the accident to call in a claim. I got a friendly representative who was more than willing to tell me the proper steps for filing a claim. The entire process was so smooth that I have to admit I was surprised at the overall proficiency of the process. On occasion, I have heard about the horrible time others have had filing claims, but Geico didn't give me any problems at all. A 1-2-3 process - way to go Geico!

I was terrified to insure my very first car. Being only eighteen and newly licensed, I have heard horror stories from my friends about the amount of car insurance they were paying. Being in college and working part time, I was scared that I wouldn't be able to afford my insurance premiums. My mom told me to give Geico a call and I love her all the more for it. My payments are broken down into affordable installments and the rates aren't so crazy that I can't meet the payments. I tell all my friends about Geico and they are all grateful when I do.

I decided to give Geico a try when my best friend's girlfriend mentioned the good rates they were getting through the company. I was a bit guarded at first, sure that the rates my friends were getting sounded to good to be true. I was floored when I found out that I could not only reduce my insurance costs by $200.00 a year, but that I could use the savings to add additional coverage to my vehicles - coverage that I couldn't possibly afford previously. The company is easy to get a hold of via a toll free number and for the last six months I have made easy online payments. I can't be more pleased with Geico services.

I was on my way to work last month when another driver hit me when I made a right hand turn. The driver was trying to pass on the right hand shoulder of the road, but because he denied any wrong doing, lied about the fact that I was making a right hand turn and signaled to do so and I ended up having to settle for half the cost of my claim! While I am not very happy with the way Geico handled the claim, I can say they were pretty fast about doing so. I am also satisfied because, at least I got partially compensated and the claim process was hassle free otherwise. You win some, you lose some, I guess. GEICO is just like any other insurance company, i'm sure.

I have been with Geico since 2002 and for the first couple of years everything was perfect. I liked the billing options, and I thought Geico was pretty easy to work with. That was until I just got my most recent bill. Would you believe my insurance rate went up $203.00 from last year? I didn't either so I called Geico believing that some kind of error was made. Actually, the error was mine for believing Geico was a fair insurance company in terms of rates - according to the representative, various studies reveal that my car is a "high risk" for accidents, so up my bill went. Regardless of my safe driving practices by car insurance bill just went through the roof.

I had an insurance company that refused to give me insurance after I returned from abroad - I couldn't believe it; I was a loyal paying customer, I have a spectacular driving record, but because my policy fell out of effect while I was abroad, the company refused to provide me with service when I returned. I called Geico after a friend recommended the company and they didn't give me any hassles about my prior issues with being overseas and having my policy cancelled while I was away. Geico was completely understanding when the other company was not. I got treated with respect and for that I am thankful.

Since I am no mechanic and a single woman, I am really concerned about breaking down somewhere and being stranded. That's when I opted for Geico's Roadside Services and I am glad I did. Geico made it totally easy for me - I called the tow service and they picked me up. I didn't have to worry about some stranger helping me and I didn't have to wonder how I was going to get my car off the highway. When I opted for Roadside service it was one of the best decisions I could make: now I can drive anywhere and always have peace of mind.

As a customer with Geico for seven years now, I can honestly say that I have never had a problem with insurance rates. No matter what's going on in my life, because I have a clear driving record my premiums have always remained quite reasonable. When I got married and added a second car to my policy the rates were still within reason. I am more than happy with the rates that Geico offers and I would never dream of switching to another company. I have heard horror stories about increasing rates and crazy billing practices. In seven years, I have not once been unhappy with Geico's billing practices.

I have been a customer of Geico for six years now. I regularly make online payments and I remember when the website had silly, nonsensical material on it. I can remember when the website offered games and other such nonsense - I have to say, it worried me a little bit because I wanted an insurance company that was all business and very serious. I couldn't understand why Geico would offer games and snippets of commercials online. Now that they have cleaned up the website I feel a lot more confident that I am working with a professional insurance company concerned only with good customers service, not game playing.

Since I have Geico for car insurance, I figured I would give them a call to get an insurance policy on my home too. I had heard that some insurance companies will give you a good deal if you combine policies under one company. I couldn't believe when I spoke to the representative that I was told that since I didn't have a current home owner's policy, I couldn't get one through Geico. I was also told that I had to have a home owner's policy from another company for a total of six months before I could get one with Geico at all! Why is Geico offering coverage that seems impossible to get?

Sometimes I am terribly unorganized and important documents get lost in the shuffle. For example, sometimes the glove box gets overstuffed and I'll pull everything out to organize it, forgetting that my Geico insurance cards are in the mix. Next thing I know, I can't find the insurance cards at all. What's worse is when I pull the cards out for whatever reason and they get wrinkled, dirty, or somehow destroyed. Since I have to have my insurance cards in the glove box at all times, I used to find myself calling Geico and requesting new proof of insurance documentation. Not anymore - now I can have them printed from my home PC.

I love they way Geico handles their billing. I can pay by debit card, credit card, or check, online or offline. I also like the idea that I get a receipt emailed to me the minute I pay for my insurance. I don't have to worry about my bill payment making it to the insurance on time: my payment is instantly received. In fact, as long as I pay my bill before midnight on the cancellation date, my policy remains active. There have been a couple of times I have forgotten about my bill until the last minute, but I am saved by the fact that I can hop on my PC, go to Geico's website, and pay my bill online.

Since I am 24 years old and single, I was fully cognizant that my car insurance premiums were going to be on the high side. I was sweating when I decided to buy a used BMW, thinking my premiums were going to be ridiculous. I called Geico and it was not as bad as I thought it would be. My insurance premiums were a lower than I expected and after six months time, because I kept my driving record stellar, my insurance costs were actually lowered. Thanks to Geico I can drive around a nice looking car and still have a little money in my pocket.

Recently, I noticed that my insurance carrier, Geico, has revamped their entire website. While it looks fantastic I have to admit I am having a little trouble navigating the site - nothing is where I expected to be. I notice they have an ebill option and I considered signing up, but I believe that email is not necessarily dependable. I remember several times when friends of mine have sent me emails and I never got them for whatever reason. While I am quite fond of the paperless billing idea, I can just imagine not getting my bill from Geico and getting canceled without notification. Has this ever happened to anyone before?

I can't believe the hassle I am going through just to file a claim with Geico! I had a car accident, which was no fault of my own, on October 31 and I filed a claim online with Geico. To this date, nothing has been done with my claim. In fact, I called the company that is responsible for my car financing and they have no notice of my accident from Geico at all. I can't believe that it takes an insurance company more than three weeks to make a little progress on a single claim. What's worse is when I call Geico they always tell me my claim is still being processed? What's the deal?

When my insurance premiums kept rising with another company I thought about getting a different insurance company to handle my needs. I can't even say how happy I am about choosing Geico - it was the best decision I ever made. Not only am I thrilled with the lower premiums, but the representatives at Geico are friendly too. No matter what question I have, I'm not on hold on the phone forever, and I can actually get to talk to a real live person - not some stupid machine that pretends to recognize what I am saying! I prefer the real person approach to customer service!

We've only had one miner fender bender. My husband backed into the neighbors car. He called Geico immediately and reported it. Thats all it took. The neighbor received a check from geico within a week. And our premiums have gone down each year for the last 4 years.

Geico has the worst customer service of any company (insurance or otherwise) that I have ever had the unfortunate experience of dealling with. DO NOT LISTEN to their commercials because once they have you as a customer, their representatives will do nothin gto help you. However,they will do everything in order not to pay your claim. Under no circumstances, should a young adult apply for any business with Geico as they will definitely take advantage of you. Geico will findany way possible to deny your claim although they have taken your money.

I love the online accessibility of Geico services! I can log in, view my bill, pay online, and even file a claim without ever having to pick up the phone! Insurance management is becoming easier and easier all the time! Plus, whenever I need new insurance cards GEICO allows me to have them within minutes - I just ask my geico rep to email a copy and they send me a PDF file that works in Adobe and I can print it out from my pc! Awesome!!!

I've had Geico for a couple of years and have made online payments on a regular basis. I never had a problem until a couple of months ago when my insurance was canceled and I was never notified! I just couldn't believe that, as a good and timely paying customer, this could happen to me. Thinking it was suspicious that I hadn't gotten a recent bill, I went onto the Geico website to see what the status of my insurance bill was. Imagine my surprise when I found that I couldn't log in to the site at all! Figuring that there was a problem with the website, I called the toll free number to speak with a representative and I was told that my insurance had been canceled for an entire week! I couldn't believe it - I was driving around for a week with canceled insurance. What's worse, I had to pay for the fees that I was slammed with from the DMV: eight bucks a day! If you're going to rely on Geico keep a watchful eye on your bill and if you don't get one, you are better of calling to find out what the deal is!

We were completly turned off by a recent geico commercial as seen on CBS this afternoon. It depictsa mother reading a card which ends by the statement about how much the writer saved by dealing with Geico. SHAME ON YOU GEICO!!!

My two sons live in Columbus. A hit and run driver totaled both of their vehicles that were legally parked on the street. The car that caused the damage was found. The owner's boyfriend, who already has a warrant out for his arrest due to another hit and run, has been advised and given 36 hours to press theft charges against him so they won't have to pay. THIS IS A RIP OFF AND SHOULD BE ILLEGAL! HOW CAN GEICO SLEEP AT NIGHT?

GEICO's marketing is very cute but the fun stops once you are a customer. Do not be fooled by what a deal the first initial quote is. GEICO will find a reason to raise your premium and not even tell you! You won't know until the end of the policy. Try getting the issue resolved is a huge issue. GEICO will not respond to you and just send you to collection over a debt that they tacked on without your knowledge.

A 17 year old with GEIGO coverage ran over my son on his Harley , she was given a citiation ,my son has a witness that signed the police report . It has been over a month and GEICO still has not fixed his bike and will not return my sons calls ! Something needs to be done about this company !!!! I have never seen a insurance company that continues to rob people in this maner !!!! I was worried when our youngest had DIRECT Ins. but the were GREAT when he needed them !!!! Please do not get involed with these thieves ( i.e. GEICO ) and PRAY you never have to deal with them for any reason !

When things get really tough, GEICO will not be there for you. Long story, but suffice to say - do not EVER use any GEICO preferred glass or body shops - no matter what guarantees, special offers or discounts they offer. BY LAW, you have the right to use whomever you want to. The preferred Geico choices should be avoided at all cost, they have so many intricate sweet-heart deals/games - no space here to get into it - consumer gets screwed. If you have a problem with the work by one of these vendors, will Geico be there for you? You would think so, but DON'T COUNT IT! Do not let SAFELITE AUTO GLASS anywhere NEAR your car - you have the right to use any other glass company and so you should. Criminal operation......nuff said.

We have premium GEICO coverage, somebody crash my car .When I called Geico, they were terrible ,zero communication, I didn't get paid for the damage of my car, and I had to deal with the situation by myself , because the "GEICO examinator" closed the case without letting me know and without looking at my vehicle.I'm looking for a new car insurance right now and I think instead of paying so much for ads they should be focusing in helping his clients and they should improve their customer service.

Jean who is a total loss adjuster is a condesending ignorant wench, Maurice who is a adjuster is a LIAR and thief, Mathew Martello is a Customer Nightmare hound who never knows what is going on and refers all issues to others.
GEICO SUCKS,
I got the NYS Insurance agency involved now and we will see who laughs best.

Geico cannot keep your payments, address updates, or policy effective dates in order. I have been waiting 10 months for my address to be updated. I paid my payments but they did not credit a payment and canceled GEICO policy without notification. The next month I mailed my payment to pay the policy in full. GEICO never contacted me but gladly took my money for a policy they had canceled. I am still in a dispute with GEICO because they told the state I had no full coverage ins policy when in fact I did. Each time you call, you get a different rep and nothing has been done. I did receive a whole $99.00 dollars in a refund for the cancellation of my policy and still my address...the old address. If GEICO indeed cancelled my policy months prior, then my entire sum of payments whould be returned. I switched to Allstate and have no problems or errors. When I call or mail a payment in, it is processed immediately. When I call with questions or concerns, the GEICO rep is the same one and if it is not, when I ask to speak to a specific rep, that is who they get on the phone. I have been treated with respect from Allstate! BOO Geico, Y E A H ALLSTATE!!!!!

BEWARE!!!! My husband WAS Geico insured when he was cut off in traffic and seriously injured.(loss of a limb) The other driver was 100% at fault. geico paid off my husbands' vehicle at a lower price than it was worth, THEN refused a simple "property" claim from an item that was distroyed in the accident!! We retained an attorney to help us deal with the OTHER person's insurance company, but when Geico found out about that, we were told NOT TO CONTACT THEM ANYMORE!!
Geico offers CHEAP insurance and you DON'T EVEN GET WHAT YOU PAY FOR!!!!!!
BEWARE!!!! BEWARE !!!! BEWARE!!!! BEWARE!!!! BEWARE !!!! BEWARE!!!! BEWARE!!!!

I had a comprehensive insurance for 1 year with Geico. When I bought this coverage, they did not informed me that collision is not covered in this policy. Today, I met an accident and when I called Geico about claim, they rudely refused to pay attention to my words and just told me that Geico wont cover any of my car damage which is around $3000. I dont understand why the hell was I paying $30-35 extra than liability if my collision was not covered. Customer representative told me that my policy covers disaster and other natural calamities, but does not cover collision. I am a student, why will I opt for covering natural disaster and not collision. With same amount of money that I pay for Geico, I can get much better coverage with other companies. I WAS MISLEAD BY THEIR CUSTOMER SERVICE REPRESENTATIVE AND WAS NOT INFORMED ABOUT THE DETAIL ABOUT THE FLAWS OF GEICO POLICY. DONT BUY GEICO.....EVER.

Never forget 9/11 and on this day when family members were dying in the towers. GEICO would not let people go home, then threatened you will lose a days pay and be below 97.5% reliability. "GEICO must stay open, claims coming in." Then the roads closed down and no one could get home unless you figured out a way to use side streets.

Well, we lost loved ones and GEICO made no appologies for the way they acted towards their employees that day.

Remember The World Is Round.

DEADBEATS!!! i was rearended by a geico customer, the person that rearended me after i handed him my information refused to give me his information then a week later geico sent me a letter stating that i was denied my claimed that at that time i had not yet filed the damage was minimal 1 tire & wheel and about 4 or 5 hours of body work.
I was with american family at the time. unitrin or farmers is the only way to go. i had two claims with unitin and they took very good care of me and my rates did not go up even 1 penny.

I think the caveman ads are dumb as dirt and I mute the volume on the tv when they come on. I think Geico needs to rethink these. How many more commercials will our ad agencies subject us to, that insult human intelligence! Enough with the moronic caveman - PLEASE!!!!!!!!! The lizard is cute, subtle and to the point. The cavemen are so dumb that it makes you FEEL dumb when you watch the ad. I, for one, would not insult my intelligence by becoming a Geico customer when they insult me with idiotic commercials.

I have been with geico since I first got a car when I was 16. My rate is high because of an accident 3 years ago, but that's understandable. I recently purchased a new car, and my fiance accidentally hit a parking pole with it, causing some minor/medium damage. I called Geico immediately and made a claim, and asked if I should go through my dealership for a tow truck but they said they would take care of it. The tow truck took almost 3 hours, when they said 45 minutes. Then I was told it would take almost a week to even get an adjuster to look at my car, even though when I look online it says someone has already been assigned to it, and it's already at the body shop just waiting to be taken care of. Everytime I call, they tell me within 24 more hours. Plus, I can't get a rental car because I'm 23 and they are telling me it's going to take 3 weeks so I can't get to school or work for that long. Very upsetting. Once this whole ordeal is over you can be sure I will be switching companies, and taking my family with me.

I finally realized why GEICO choose the green cold-blooded bug to be their company's advertising icon. My daughter was hurt by a GEICO customer on oct.12 2006. So far, almost eight months past, we are still hanging here waiting for Mr. Charles Smith (claim adjustor from GEICO, Virginia) to spare his time with us to discuss our claim. Do we really need to rely on his mercy to be treated fairly? Someone with power over him,please help us!

I haven't had an accident in more than 10 yrs. I switched to Geico, because I needed insurance and was out of work, and they seemed financially the way to go. I started working again this winter, and not use to long hours on my feet fell asleep at a stop light after stopping and slowly moved into a truck ahead of me. I called geico immediately and they seem to handle everything efficiently. I didn't get a ticket from the police officer on the scene, and I caused only damage to my car and not a scratch on the truck. Geico decided to drop me a week ago, something with their underwriters. I haven't had an incident like that since, I was just over worked that day, but now I have to look somewhere else for car insurance. And soon because my tag renewal is in the month my insurance will be cancelled. Hope a caveman bites them in the arse.

Please get rid of the stupid cave man commercials. They are booring, stupid, and idiotic. They are getting very booring. Use a little realistic sense, most everyone i know hates the caveman commercials. We had enough already

stay far away from this company... anyone but gieco. how do you think they pay for those commercials? what a waste of time... 15 minutes became 40 minutes and they were more expensive than my current carrier.

no complaints... thanks geico.

i got into an accident with another geico customer. after promising a claim for $1000, somehow they changed their mind and said it was not anyones fault so i never got any money.

10 minutes will save you 10% or more on your car insurance... heh... thats a joke too.... what a waste of time.... I am with esurance now.

My drivng record is impeccable but my son recently totaled his car under my insurance. I am a longtime happy customer of GEICO especially since my premium didnt go up after my son's accident. I recommend GEICO to everyone.

GIECO customer service is terrible... I got into a car accident, called to report it and it took forever. Either the person was a moron or they were bored out of their mind and couldnt wait to get home.

Other than that, everything else is fine. Why get cheap on the customer service?