Geico customer reviews page 1
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1.0
Overall Rating by Danny
from CA vehicle 99/Ford/Taurus |
Geico Sucks, and does NOT pay claims!!!
Geico is a horrible insurance company. I was with Geico from the age of 20 to 24. I joined Geico while I was in the Marine Corp, because I thought due to their company history, they would provide the best coverage. After 4 years with Geico, I filed my first claim against another Geico customer. My car was hit in a parking lot. This person parked his jeep on top of a hill, above my car. When I came to my car, his jeep was in my front bumper. I waited and got his info. I filed a claim. 2-3 months went by (during which I did do flow-up calls.) Finally I started e-mailing and calling geico's claims department every day for a week, when I finally was told my claim was denied because the a-hole who hit my car claimed I unset his parking break. |
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1.0
Overall Rating by Anonymous
from Orlando, FL vehicle 2008 Hyndia Sonato |
you are the worst insurance company I have ever delt withthe claims adjuster was very difficult to deal with, nasty.when I asked for her boss he just happened not to be around. they actually thought I would trust them to slap some paint on my car and call it fixed..when I took it back to my repair place , they found extensive damage under the bumper. |
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1.0
Overall Rating by Anonymous
from prescott arizona vehicle 2008 toyota truck |
GEICO CUSTOMER SERVICE IS A NIGHTMARE!THE LAW HERE IN ARIZONA IS YOU CAN GET THINGS FIXED ANYWHERE YOU WANT. BUT GEICO WILL NOT GO BY THE LAW THEY MAKE YOU GO WITH SOME HICK COMPANY! THEY SAID SOMETIME 9-12 WAITED ALL DAY THE GUY NEVER SHOWS UP. I CALL HIM AFTER SIX HOURS AND HE IS DRUNK AT HIS FRIENDS HOUSE. THE OTHER TIME MY DAUGHTER WREAKED A CAR THEY HIRED A PRIVATE GUY TO ESTIMATE THE VALUE AND HE RIPPED US OFF FOR LESS THAN HALF THE VALUE THREE LOCAL DEALERS SAID THE CAR WAS WORTH. DO NOT EVER USE GEICO ..MR BEATY PRESCOTT ARIZONA |
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1.0
Overall Rating by Anonymous
from Texas vehicle 2004/toyota/corolla |
Geico claims sucks for third partiesA few months ago, I was hit from behind by a geico customer. At the time, it was my sons first birthday and I was on my way to get his cake. I was also pregnant with my second son. My son spent his first birthday in the hospital. The claims adjuster that I was assigned is not responsive. I have to keep calling her and sometimes she doesn't call back. It's been three months and the only thing they have done is repair my car. I am glad i am not a customer. |
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N/A
Overall Rating by H.Reifschneider
from Nebraska |
Gieco ratings SHOULD BE (-0 TO -10) IN ALL CATAGORIES !!!!!!!!!!We were in an accident and our vehicle was badly damaged.All passengers taken to hospital and treated.THANK GOD WE DON'T HAVE GIECO.Within th 1st week, we were given (3) different agents ,getting phone calls are like writing letters to an island overseas.The adjusters if that is what you want to call them, and trying to get a FAIR SETTLEMENT is like pulling teeth out of a 100 yr old with gum disease and dead.Now we are being forced to fight with what ever it takes to get our fair judgement. |
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1.0
Overall Rating by Anonymous
from chicago, il vehicle motorcycle |
GIECO THE insurance rip off artist
GIECO insurance prices are a joke and misleading. Quoted me $372.00 yearly insurance rate for a motorcycle, but due to a $531.00 fender bender, their rate jumped to $916.00 |
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3.0
Overall Rating by Ron Demming
from WA vehicle 2007 |
GIECO...THE WORST CLAIMS EXPERIENCE OF A LIFETIME
THE GIECO CLAIMS ADJUSTERS ARE BY FAR THE MOST SELF-SERVING, CAVILER, AND SLOW TO ACT OF ALL CLAIMS I HAVE HAD IN THE LAST 35 YEARS OF AUTO OWNERSHIP. I HIGHLY RECCOMEND THAT EVERYONE RECONSIDER BUYING THEIR REASONABLY AFFORDABLE INSURANCE IN LIEU OF THE BEATING YOU WILL TAKE SHOULD YOU ACTUALLY REQUIRE THEM TO PROCESS A CLAIM. |
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1.7
Overall Rating by Anonymous
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Gieco sucksit's not a good company, believe me |
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1.0
Overall Rating by Anonymous
from Franklin, Minnesota |
Gieco Mess!
I had Geico for little over a year when I got into an accident that wasn't my fault. My car was totaled in the accident and it took Geico seven months to pay the claim! Seven months! Even worse is the fact that they refused to pay for a rental until the claim was successfully underway - I was literally stranded. In the meantime I was forced to get a used vehicle and draw out of my savings to do so. I am so dissatisfied with Geico, a company that should've had my back and didn't. Needless to say, I went with a different insurance company all together. |
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4.3
Overall Rating by Anonymous
from chicago, il vehicle Saturn |
Geico great customer service
I am one of those customers that have never had a single difficulty with Geico. I have had other insurance carriers before I signed on with Geico and I was completely pleased when my insurance rates dropped dramatically. I currently have three cars insured through Geico; I keep my driving record spectacular and have been richly rewarded for doing so in terms of insurance rates. In all, I pay a little under $500.00 semi-annually for my car insurance - I couldn't ask for better rates than that from any other company. Plus, I can break up the payments so they are more affordable for my family. |
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4.8
Overall Rating by Anonymous
from NYC, New York vehicle 1999/Dodge/Stratus |
GEICO Far Better Than I Ever Anticipated
When my nineteen-year-old son had a car accident my husband and I really sweated over our insurance rates. While my son was clearly at fault for not driving carefully enough, my husband and I were quite surprised when the accident never affected our policy at all. The rate increase we expected never saw the light of day - due to our clean driving records and the extra measures we took to keep our car insurance costs to a minimum, our family didn't get forced to pay more for our insurance needs. We couldn't be happier with Geico as our insurance company. |
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4.0
Overall Rating by Amy V
from 1995/Chevy/Lumina vehicle Sherrill, NY |
GO GEICOGeico has great service and I couldn't ask for more from them. Getting a policy was simple - a single phone call and I paid over the phone via check. The company emailed my insurance cards and I had proof of insurance from Geico the very same day. Every question I had was answered - Geico representatives are quite informative and knowledgable. They even counseled me on what type of insurance policy would best cover my needs and advised me about optional coverage that I could later add to my policy. I couldn't help but notice that the representative never grew irritated, no matter how many questioned I threw her way. |
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4.3
Overall Rating by Anonymous
from Philadelphia vehicle 1996/Ford/Escort |
No Complaints About GeicoAs a customer of Geico since 1998 I feel that I have to speak out for the company. Geico treats its customers with courtesy and makes every attempt to be fair with customers. Some of the complaints I have read seem unjustified, and I believe many of the complaints people post are due to misunderstandings and miscommunications. As long as I have been a customer of Geico's I have never had a bad experience - not one. I have never been billed incorrectly and I haven't witnessed any crazy rate hikes. I am not saying that all complaints are inappropriate, just that some of them should be reconsidered. |
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4.0
Overall Rating by Anonymous
from San Francisco, CA vehicle Subaru |
Complete Satisfaction from geicoI have seen other customers that are unhappy with Geico but I have been a loyal customer for almost four years now and I have never encountered a problem with the company. The website makes dealing with Geico so simple that I hardly ever have to contact the company in person for anything. My questions are answered when I visit the website and I can quickly make changes to my account from my personal login page. I can add cars, change coverage, pay my bill and look at my last bill within seconds. I couldn't be more satisfied with the company. |
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2.5
Overall Rating by Anonymous
from New Mexico vehicle Toyota/Camry |
Geico Dropped MeI live alone and I was hospitalized with an unexpected illness last year. Anyway, I had always made my payments whenever they were due. While I was hospitalized, Geico billed me and when the bill wasn't paid, they canceled me. The last thing I was thinking about while I was ill was my car insurance. When I got out of the hospital I called Geico to clear up the problem - just what I needed after getting out of the hospital - Geico refused to hear me and said they were within their rights to cancel the policy. I ended up paying DMV some hefty fines for the lapse in insurance and I was forced to go with another company. |
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3.8
Overall Rating by Anonymous
from Cedar Fort, Utah vehicle Acura |
Geico = Attentive, and FastWhen I got into an unexpected fender bender two years ago, Geico was prompt and courteous. I did the responsible thing and went directly home after the accident to call in a claim. I got a friendly representative who was more than willing to tell me the proper steps for filing a claim. The entire process was so smooth that I have to admit I was surprised at the overall proficiency of the process. On occasion, I have heard about the horrible time others have had filing claims, but Geico didn't give me any problems at all. A 1-2-3 process - way to go Geico! |
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4.0
Overall Rating by K. McCall
from Bellevue, Nebraska vehicle 1998/Honda/Accord |
Great Rates for Newly Licensed DriversI was terrified to insure my very first car. Being only eighteen and newly licensed, I have heard horror stories from my friends about the amount of car insurance they were paying. Being in college and working part time, I was scared that I wouldn't be able to afford my insurance premiums. My mom told me to give Geico a call and I love her all the more for it. My payments are broken down into affordable installments and the rates aren't so crazy that I can't meet the payments. I tell all my friends about Geico and they are all grateful when I do. |
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4.7
Overall Rating by Paul G.
from Miami, FL vehicle 2000/Plymouth |
geico is awesomeI decided to give Geico a try when my best friend's girlfriend mentioned the good rates they were getting through the company. I was a bit guarded at first, sure that the rates my friends were getting sounded to good to be true. I was floored when I found out that I could not only reduce my insurance costs by $200.00 a year, but that I could use the savings to add additional coverage to my vehicles - coverage that I couldn't possibly afford previously. The company is easy to get a hold of via a toll free number and for the last six months I have made easy online payments. I can't be more pleased with Geico services. |
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3.0
Overall Rating by Teresa M.
from IA vehicle 1999/Volkwagen/Passat |
Basically SatisfiedI was on my way to work last month when another driver hit me when I made a right hand turn. The driver was trying to pass on the right hand shoulder of the road, but because he denied any wrong doing, lied about the fact that I was making a right hand turn and signaled to do so and I ended up having to settle for half the cost of my claim! While I am not very happy with the way Geico handled the claim, I can say they were pretty fast about doing so. I am also satisfied because, at least I got partially compensated and the claim process was hassle free otherwise. You win some, you lose some, I guess. GEICO is just like any other insurance company, i'm sure. |
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1.7
Overall Rating by Jack V.
from Atlanta, Georgia vehicle Honda/S2000 |
GEICO Bill Shock!I have been with Geico since 2002 and for the first couple of years everything was perfect. I liked the billing options, and I thought Geico was pretty easy to work with. That was until I just got my most recent bill. Would you believe my insurance rate went up $203.00 from last year? I didn't either so I called Geico believing that some kind of error was made. Actually, the error was mine for believing Geico was a fair insurance company in terms of rates - according to the representative, various studies reveal that my car is a "high risk" for accidents, so up my bill went. Regardless of my safe driving practices by car insurance bill just went through the roof. |
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4.3
Overall Rating by Anonymous
from Torrance, CA vehicle 2003/Toyata/Camry |
Geico Treated Me with RespectI had an insurance company that refused to give me insurance after I returned from abroad - I couldn't believe it; I was a loyal paying customer, I have a spectacular driving record, but because my policy fell out of effect while I was abroad, the company refused to provide me with service when I returned. I called Geico after a friend recommended the company and they didn't give me any hassles about my prior issues with being overseas and having my policy cancelled while I was away. Geico was completely understanding when the other company was not. I got treated with respect and for that I am thankful. |
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4.3
Overall Rating by Anonymous
from Texas vehicle Neon |
GEICO Emergency Roadside AssistanceSince I am no mechanic and a single woman, I am really concerned about breaking down somewhere and being stranded. That's when I opted for Geico's Roadside Services and I am glad I did. Geico made it totally easy for me - I called the tow service and they picked me up. I didn't have to worry about some stranger helping me and I didn't have to wonder how I was going to get my car off the highway. When I opted for Roadside service it was one of the best decisions I could make: now I can drive anywhere and always have peace of mind. |
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4.3
Overall Rating by Anonymous
from Phoenix, Arizona vehicle 2003/Toyota/Celica |
Geico Great Rates AlwaysAs a customer with Geico for seven years now, I can honestly say that I have never had a problem with insurance rates. No matter what's going on in my life, because I have a clear driving record my premiums have always remained quite reasonable. When I got married and added a second car to my policy the rates were still within reason. I am more than happy with the rates that Geico offers and I would never dream of switching to another company. I have heard horror stories about increasing rates and crazy billing practices. In seven years, I have not once been unhappy with Geico's billing practices. |
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5.0
Overall Rating by Gary S.
from Fort Myers, Florida |
Geico Website Changes for the BetterI have been a customer of Geico for six years now. I regularly make online payments and I remember when the website had silly, nonsensical material on it. I can remember when the website offered games and other such nonsense - I have to say, it worried me a little bit because I wanted an insurance company that was all business and very serious. I couldn't understand why Geico would offer games and snippets of commercials online. Now that they have cleaned up the website I feel a lot more confident that I am working with a professional insurance company concerned only with good customers service, not game playing. |
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1.0
Overall Rating by Anonymous
from Miami, FL vehicle geico home insurance |
Weird Rules for Home InsuranceSince I have Geico for car insurance, I figured I would give them a call to get an insurance policy on my home too. I had heard that some insurance companies will give you a good deal if you combine policies under one company. I couldn't believe when I spoke to the representative that I was told that since I didn't have a current home owner's policy, I couldn't get one through Geico. I was also told that I had to have a home owner's policy from another company for a total of six months before I could get one with Geico at all! Why is Geico offering coverage that seems impossible to get? |
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5.0
Overall Rating by Anonymous
from Minnesota vehicle 2001/Ford/Windstar |
Geico Service for the UnorganizedSometimes I am terribly unorganized and important documents get lost in the shuffle. For example, sometimes the glove box gets overstuffed and I'll pull everything out to organize it, forgetting that my Geico insurance cards are in the mix. Next thing I know, I can't find the insurance cards at all. What's worse is when I pull the cards out for whatever reason and they get wrinkled, dirty, or somehow destroyed. Since I have to have my insurance cards in the glove box at all times, I used to find myself calling Geico and requesting new proof of insurance documentation. Not anymore - now I can have them printed from my home PC. |
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5.0
Overall Rating by Anonymous
from New York vehicle 2005/Ford/Freestar |
Geico Billing Is EasyI love they way Geico handles their billing. I can pay by debit card, credit card, or check, online or offline. I also like the idea that I get a receipt emailed to me the minute I pay for my insurance. I don't have to worry about my bill payment making it to the insurance on time: my payment is instantly received. In fact, as long as I pay my bill before midnight on the cancellation date, my policy remains active. There have been a couple of times I have forgotten about my bill until the last minute, but I am saved by the fact that I can hop on my PC, go to Geico's website, and pay my bill online. |
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5.0
Overall Rating by Proud Mom
from Chicago, Illinois vehicle BMW |
Geico came through for me....Since I am 24 years old and single, I was fully cognizant that my car insurance premiums were going to be on the high side. I was sweating when I decided to buy a used BMW, thinking my premiums were going to be ridiculous. I called Geico and it was not as bad as I thought it would be. My insurance premiums were a lower than I expected and after six months time, because I kept my driving record stellar, my insurance costs were actually lowered. Thanks to Geico I can drive around a nice looking car and still have a little money in my pocket. |
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3.7
Overall Rating by thomas t.
from 2004/Ford/Focus vehicle New York City |
Fearful of E-billing OptionsRecently, I noticed that my insurance carrier, Geico, has revamped their entire website. While it looks fantastic I have to admit I am having a little trouble navigating the site - nothing is where I expected to be. I notice they have an ebill option and I considered signing up, but I believe that email is not necessarily dependable. I remember several times when friends of mine have sent me emails and I never got them for whatever reason. While I am quite fond of the paperless billing idea, I can just imagine not getting my bill from Geico and getting canceled without notification. Has this ever happened to anyone before? |
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1.0
Overall Rating by Anonymous
from 1999/Chevrolet/Cavalier vehicle Crawfordsville, Indiana |
GEICO Slow Claim ProcessingI can't believe the hassle I am going through just to file a claim with Geico! I had a car accident, which was no fault of my own, on October 31 and I filed a claim online with Geico. To this date, nothing has been done with my claim. In fact, I called the company that is responsible for my car financing and they have no notice of my accident from Geico at all. I can't believe that it takes an insurance company more than three weeks to make a little progress on a single claim. What's worse is when I call Geico they always tell me my claim is still being processed? What's the deal? |
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5.0
Overall Rating by Anonymous
from Anaheim, CA vehicle Honda Civic |
Happy I Switched to GeicoWhen my insurance premiums kept rising with another company I thought about getting a different insurance company to handle my needs. I can't even say how happy I am about choosing Geico - it was the best decision I ever made. Not only am I thrilled with the lower premiums, but the representatives at Geico are friendly too. No matter what question I have, I'm not on hold on the phone forever, and I can actually get to talk to a real live person - not some stupid machine that pretends to recognize what I am saying! I prefer the real person approach to customer service! |
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4.0
Overall Rating by Anonymous
from Illinois vehicle 2004/Ford/Escape |
Geico beens Great!We've only had one miner fender bender. My husband backed into the neighbors car. He called Geico immediately and reported it. Thats all it took. The neighbor received a check from geico within a week. And our premiums have gone down each year for the last 4 years. |
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1.0
Overall Rating by Ballard
from New Jersey vehicle 2002 |
DO NOT CONDUCT BUSINESS WITH GEICOGeico has the worst customer service of any company (insurance or otherwise) that I have ever had the unfortunate experience of dealling with. DO NOT LISTEN to their commercials because once they have you as a customer, their representatives will do nothin gto help you. However,they will do everything in order not to pay your claim. Under no circumstances, should a young adult apply for any business with Geico as they will definitely take advantage of you. Geico will findany way possible to deny your claim although they have taken your money. |
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5.0
Overall Rating by Sandy
from Naples, FL |
GEICO Online
I love the online accessibility of Geico services! I can log in, view my bill, pay online, and even file a claim without ever having to pick up the phone! Insurance management is becoming easier and easier all the time! Plus, whenever I need new insurance cards GEICO allows me to have them within minutes - I just ask my geico rep to email a copy and they send me a PDF file that works in Adobe and I can print it out from my pc! Awesome!!! |
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1.0
Overall Rating by Anonymous
from New York vehicle Ford Taurus |
Haphazard Billing
I've had Geico for a couple of years and have made online payments on a regular basis. I never had a problem until a couple of months ago when my insurance was canceled and I was never notified! I just couldn't believe that, as a good and timely paying customer, this could happen to me. Thinking it was suspicious that I hadn't gotten a recent bill, I went onto the Geico website to see what the status of my insurance bill was. Imagine my surprise when I found that I couldn't log in to the site at all! Figuring that there was a problem with the website, I called the toll free number to speak with a representative and I was told that my insurance had been canceled for an entire week! I couldn't believe it - I was driving around for a week with canceled insurance. What's worse, I had to pay for the fees that I was slammed with from the DMV: eight bucks a day! If you're going to rely on Geico keep a watchful eye on your bill and if you don't get one, you are better of calling to find out what the deal is! |
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N/A
Overall Rating by DR. JAMES FLATLEY
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recent GEICO commercial
We were completly turned off by a recent geico commercial as seen on CBS this afternoon. It depictsa mother reading a card which ends by the statement about how much the writer saved by dealing with Geico. SHAME ON YOU GEICO!!! |
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1.0
Overall Rating by Anonymous
from Columbus Ohio vehicle Ford Escort and Ford Ranger |
Geico won't take LiabilityMy two sons live in Columbus. A hit and run driver totaled both of their vehicles that were legally parked on the street. The car that caused the damage was found. The owner's boyfriend, who already has a warrant out for his arrest due to another hit and run, has been advised and given 36 hours to press theft charges against him so they won't have to pay. THIS IS A RIP OFF AND SHOULD BE ILLEGAL! HOW CAN GEICO SLEEP AT NIGHT? |
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1.3
Overall Rating by Kerry Constantine
from Florida vehicle 2006/Saab/97 |
GEICO Has Horrible Customer ServiceGEICO's marketing is very cute but the fun stops once you are a customer. Do not be fooled by what a deal the first initial quote is. GEICO will find a reason to raise your premium and not even tell you! You won't know until the end of the policy. Try getting the issue resolved is a huge issue. GEICO will not respond to you and just send you to collection over a debt that they tacked on without your knowledge. |
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1.0
Overall Rating by Anonymous
from Tennessee |
Thought we were alone !A 17 year old with GEIGO coverage ran over my son on his Harley , she was given a citiation ,my son has a witness that signed the police report . It has been over a month and GEICO still has not fixed his bike and will not return my sons calls ! Something needs to be done about this company !!!! I have never seen a insurance company that continues to rob people in this maner !!!! I was worried when our youngest had DIRECT Ins. but the were GREAT when he needed them !!!! Please do not get involed with these thieves ( i.e. GEICO ) and PRAY you never have to deal with them for any reason ! |
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1.5
Overall Rating by Anonymous
from Norwalk, CT vehicle Saab |
GEICO Only as good as your last experienceWhen things get really tough, GEICO will not be there for you. Long story, but suffice to say - do not EVER use any GEICO preferred glass or body shops - no matter what guarantees, special offers or discounts they offer. BY LAW, you have the right to use whomever you want to. The preferred Geico choices should be avoided at all cost, they have so many intricate sweet-heart deals/games - no space here to get into it - consumer gets screwed. If you have a problem with the work by one of these vendors, will Geico be there for you? You would think so, but DON'T COUNT IT! Do not let SAFELITE AUTO GLASS anywhere NEAR your car - you have the right to use any other glass company and so you should. Criminal operation......nuff said. |
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2.3
Overall Rating by Anonymous
from Sacramento |
Poor customer service for GEICOWe have premium GEICO coverage, somebody crash my car .When I called Geico, they were terrible ,zero communication, I didn't get paid for the damage of my car, and I had to deal with the situation by myself , because the "GEICO examinator" closed the case without letting me know and without looking at my vehicle.I'm looking for a new car insurance right now and I think instead of paying so much for ads they should be focusing in helping his clients and they should improve their customer service. |
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1.0
Overall Rating by Bob
from Syracuse NY vehicle 1995 Blazer |
Bent over by GEICO
Jean who is a total loss adjuster is a condesending ignorant wench, Maurice who is a adjuster is a LIAR and thief, Mathew Martello is a Customer Nightmare hound who never knows what is going on and refers all issues to others. |
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1.3
Overall Rating by Anonymous
from PA vehicle 2005 Hyundai Santa Fe |
GEICO...dishonest, unorganized, incompetantGeico cannot keep your payments, address updates, or policy effective dates in order. I have been waiting 10 months for my address to be updated. I paid my payments but they did not credit a payment and canceled GEICO policy without notification. The next month I mailed my payment to pay the policy in full. GEICO never contacted me but gladly took my money for a policy they had canceled. I am still in a dispute with GEICO because they told the state I had no full coverage ins policy when in fact I did. Each time you call, you get a different rep and nothing has been done. I did receive a whole $99.00 dollars in a refund for the cancellation of my policy and still my address...the old address. If GEICO indeed cancelled my policy months prior, then my entire sum of payments whould be returned. I switched to Allstate and have no problems or errors. When I call or mail a payment in, it is processed immediately. When I call with questions or concerns, the GEICO rep is the same one and if it is not, when I ask to speak to a specific rep, that is who they get on the phone. I have been treated with respect from Allstate! BOO Geico, Y E A H ALLSTATE!!!!! |
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1.0
Overall Rating by ex-geico customer
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GEICO Refuse to pay claims
BEWARE!!!! My husband WAS Geico insured when he was cut off in traffic and seriously injured.(loss of a limb) The other driver was 100% at fault. geico paid off my husbands' vehicle at a lower price than it was worth, THEN refused a simple "property" claim from an item that was distroyed in the accident!! We retained an attorney to help us deal with the OTHER person's insurance company, but when Geico found out about that, we were told NOT TO CONTACT THEM ANYMORE!! |
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1.0
Overall Rating by Anonymous
from Champaign vehicle 1996/Honda/Accod |
GEICO Customer care mislead me with my policy and costed me $3000I had a comprehensive insurance for 1 year with Geico. When I bought this coverage, they did not informed me that collision is not covered in this policy. Today, I met an accident and when I called Geico about claim, they rudely refused to pay attention to my words and just told me that Geico wont cover any of my car damage which is around $3000. I dont understand why the hell was I paying $30-35 extra than liability if my collision was not covered. Customer representative told me that my policy covers disaster and other natural calamities, but does not cover collision. I am a student, why will I opt for covering natural disaster and not collision. With same amount of money that I pay for Geico, I can get much better coverage with other companies. I WAS MISLEAD BY THEIR CUSTOMER SERVICE REPRESENTATIVE AND WAS NOT INFORMED ABOUT THE DETAIL ABOUT THE FLAWS OF GEICO POLICY. DONT BUY GEICO.....EVER. |
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N/A
Overall Rating by Anonymous
from NY |
GEICO COLD HEARTED 9/11
Never forget 9/11 and on this day when family members were dying in the towers. GEICO would not let people go home, then threatened you will lose a days pay and be below 97.5% reliability. "GEICO must stay open, claims coming in." Then the roads closed down and no one could get home unless you figured out a way to use side streets. |
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1.0
Overall Rating by Anonymous
from oregon vehicle 82 gmc 2500 |
rearended by geico
DEADBEATS!!! i was rearended by a geico customer, the person that rearended me after i handed him my information refused to give me his information then a week later geico sent me a letter stating that i was denied my claimed that at that time i had not yet filed the damage was minimal 1 tire & wheel and about 4 or 5 hours of body work. |
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N/A
Overall Rating by GEICO Customer who is NOT dumb
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Stop insulting my intelligence GeicoI think the caveman ads are dumb as dirt and I mute the volume on the tv when they come on. I think Geico needs to rethink these. How many more commercials will our ad agencies subject us to, that insult human intelligence! Enough with the moronic caveman - PLEASE!!!!!!!!! The lizard is cute, subtle and to the point. The cavemen are so dumb that it makes you FEEL dumb when you watch the ad. I, for one, would not insult my intelligence by becoming a Geico customer when they insult me with idiotic commercials. |
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2.8
Overall Rating by Anonymous
from Plano, TX vehicle 07 Jetta |
Geico needs to speed it up a little.I have been with geico since I first got a car when I was 16. My rate is high because of an accident 3 years ago, but that's understandable. I recently purchased a new car, and my fiance accidentally hit a parking pole with it, causing some minor/medium damage. I called Geico immediately and made a claim, and asked if I should go through my dealership for a tow truck but they said they would take care of it. The tow truck took almost 3 hours, when they said 45 minutes. Then I was told it would take almost a week to even get an adjuster to look at my car, even though when I look online it says someone has already been assigned to it, and it's already at the body shop just waiting to be taken care of. Everytime I call, they tell me within 24 more hours. Plus, I can't get a rental car because I'm 23 and they are telling me it's going to take 3 weeks so I can't get to school or work for that long. Very upsetting. Once this whole ordeal is over you can be sure I will be switching companies, and taking my family with me. |
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1.0
Overall Rating by Anonymous
from Raleigh, NC |
GEICO is cold-bloodedI finally realized why GEICO choose the green cold-blooded bug to be their company's advertising icon. My daughter was hurt by a GEICO customer on oct.12 2006. So far, almost eight months past, we are still hanging here waiting for Mr. Charles Smith (claim adjustor from GEICO, Virginia) to spare his time with us to discuss our claim. Do we really need to rely on his mercy to be treated fairly? Someone with power over him,please help us! |
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2.8
Overall Rating by Anonymous
from Florida vehicle Saturn L200 2002 |
Doesn't stand by their customersI haven't had an accident in more than 10 yrs. I switched to Geico, because I needed insurance and was out of work, and they seemed financially the way to go. I started working again this winter, and not use to long hours on my feet fell asleep at a stop light after stopping and slowly moved into a truck ahead of me. I called geico immediately and they seem to handle everything efficiently. I didn't get a ticket from the police officer on the scene, and I caused only damage to my car and not a scratch on the truck. Geico decided to drop me a week ago, something with their underwriters. I haven't had an incident like that since, I was just over worked that day, but now I have to look somewhere else for car insurance. And soon because my tag renewal is in the month my insurance will be cancelled. Hope a caveman bites them in the arse. |
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N/A
Overall Rating by Anonymous
from SAn Luis OBispo Ca vehicle 99 Dodge |
Caveman commercialPlease get rid of the stupid cave man commercials. They are booring, stupid, and idiotic. They are getting very booring. Use a little realistic sense, most everyone i know hates the caveman commercials. We had enough already |
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1.0
Overall Rating by Anonymous
from San Jose, CA vehicle Mercedes-Benz |
NO NO NO GIECOstay far away from this company... anyone but gieco. how do you think they pay for those commercials? what a waste of time... 15 minutes became 40 minutes and they were more expensive than my current carrier. |
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N/A
Overall Rating by Greg
from USA |
geico is a great company and they have a cute mascotno complaints... thanks geico. |
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2.0
Overall Rating by geico_no_more
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geico is a joke...
i got into an accident with another geico customer. after promising a claim for $1000, somehow they changed their mind and said it was not anyones fault so i never got any money. |
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4.5
Overall Rating by Frankie
from Floirida vehicle Toyota |
geico is amazing....
My drivng record is impeccable but my son recently totaled his car under my insurance. I am a longtime happy customer of GEICO especially since my premium didnt go up after my son's accident. I recommend GEICO to everyone. |
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3.0
Overall Rating by Bob
from Dallas, TX |
gieco needs to hire new help....
GIECO customer service is terrible... I got into a car accident, called to report it and it took forever. Either the person was a moron or they were bored out of their mind and couldnt wait to get home. |
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3.3
Overall Rating by Jim
from New York City vehicle Nissan Maxima |
claim shouldn't be more than $500 against you or...
I was a happy customer with GEICO. No accidents for 2 years. Then after a minor fender bender and a claim against me for $900 (over the $500 mark), they raised my insurance premium and I overpaid for another year. What a joke. the geico associate promised a lower auto insurance rate after my term finished with no more accidents, but it never happened. |
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4.8
Overall Rating by George
from San Francisco, CA vehicle 2002 BMW 325 |
Geico is great!They came out to my house the day after my car accident and provided a rental car for me to get to work. I have never been in an accident before and GEICO took care of me. I give them an A and recommend to everyone. |
