Customer Review - Esurance
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4.8
Overall Rating
by AZ Customer
from Phoenix, AZ |
I'm HappyI use to have a big name insurance company which I paid $2400 a year. Switched to Esurance for $1400 a year (3 cars and in AZ pretty good price). Wouldn't you know it 2 months in my wife got in a bad accident. Our car was totaled. They were more than fair on settling our claim, and quick. Now here is the part that got me somewhat upset. After the accident our 6 month premium went up from $776 to $1400. When I removed our 3rd vehicle prior to renewal they noticed they were charging us for 2 accidents (the claim for some reason was reported to Glendale CA and Glendale AZ). They removed the error. Now our premium is $740 for 2 cars (with 3 cars would have been $940). So the accident caused it to go up $200 (yes it was my spouse's fault). I am very pleased with this company thus far. I read some state they aren't notified about payments being withdrawn. We pay the whole 6 months up front and my one complaint is as I near renewal I get like 2 reminders a day....
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Esurance Ratings »
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2.3
Overall Rating |
2.5
Coverage |
2.7
Cost |
2.0
Service |
2.2
Claims |
Based on 92 reviews - 0 is lowest, 5 is highest
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