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Esurance Ratings

42 Customer Ratings
Coverage:
2.91 out of 5
Cost:
3.09 out of 5
Customer Service:
2.41 out of 5
Claims:
2.53 out of 5

Cov: N/A Cost: N/A Service: Claims:
Vehicle: 2008 BMW Location: New York
From: Anonymous
Hit by an Esurance policy holder
I have never seen such a lousy company in my life. If I worked like the claims adjusters, I would be fired without question. I have been calling the claims adjuster now for going on 17 days for a $700 dollar claim. I have tried calling the supervisor, and so has the dealer who is repairing the damage. There is no communication, and no payment. They would not pay the repair that the dealer sent in, and we cannot resolve it, the company sucks, beware DO NOT BECOME A CUSTOMER.

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