Customer Review - Esurance

4.8
Overall Rating
by Andrew Faith
date 06/28/2011

from Texas
vehicle 2004 Infiniti

DONT LISTEN TO THE NAYSAYERS--ESURANCE IS OUTSTANDING

I have been a Esurance customer for years. I am completely happy with every aspect of this company. Extremely easy to get policy info, proof of insurance cards, make changes to my policies,payments, etc. Every person I have dealt with in this organization is professional and kind and they all have gone out of their way to assure I am happy. Most important, I recently was involved in an accident. My claim was handled swiftly and the outcome was extremely fair. I will stay with this company for many years and recommend Esurance as often as I can. I was previously with Amica, which came highly recommended. They were the rudest and harshest people I have ever dealt with in ANY kind of business transaction. Esurance provides OUTSTANDING customer service and great products and claim service. I highly recommend this company!

5.0
Coverage
4.0
Cost
5.0
Customer Service
5.0
Claims

Esurance Ratings »

2.3
Overall Rating
2.5
Coverage
2.7
Cost
2.0
Service
2.2
Claims

Based on 92 reviews - 0 is lowest, 5 is highest
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