Reviews - esurance - page 2 of 10

Esurance Ratings »

2.3
Overall Rating
2.5
Coverage
2.7
Cost
2.0
Service
2.2
Claims

Based on 92 reviews - 0 is lowest, 5 is highest
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Esurance Reviews »

92 Customer Reviews Page of 10  Prev | Next
1.0
Overall Rating
by Kimberly Brown
from Jacksonville, FL
vehicle 2007 Mazda CX-7

DO NOT BUY INSURANCE FROM THEM!

Purchased car in the state that I will be moving in. Got insurance from ESURANCE and it was the worst mistake in my life! You pay for the first month and last month of insurance policy (who does that?) Told them I was currently in another state for school and they were ok with it (initially)! Two continued...

1.7
Overall Rating
by Anonymous
from Ohio
vehicle Volvo

I was an idiot!!

Do your research when choosing an insurance company! Be very careful committing to a policy with this company. They promise great rates during the quoting process and will let you sign with these great rates!! And, then.... 2 weeks into the policy rates will double ! I learned my lesson the hard way (meaning continued...

N/A
Overall Rating
by Mr. Pillai
from Solon Ohio
vehicle 2006 Toyota Camry

Hungry of cash

Esurance guys are so desperate to get your money that they won't even get your consent at the time of policy renewal and charge to your credit card with your knowledge. Their such action almost killed my credit history. Stupid esurance. continued...

1.7
Overall Rating
by anon
from Michigan
vehicle Chevy Cavalier

Terrible customer service, treats you like a criminal

I recently bought a car and decided to give Esurance a try. Terrible terrible mistake!! After I made a down-payment, they sent me an email telling me that they believed my garaging address to be that of some apartment I lived in SIX YEARS AGO. I contacted underwriting to let them know that my address continued...

1.0
Overall Rating
by Anonymous

Claims Department Horrible

Just hope you don't need to file a claim, even if it is NOT your fault. They are worse than Mexican and Canadian Insurance Companies together. continued...

N/A
Overall Rating
by Anonymous
from Phoenix, AZ
vehicle 1995/Celica/Toy
ota

THE WORST!!!

Claims representatives are lazy and unwilling to represent a policy holder of 5 years. The accident was not even my fault yet I had to do all the footwork for both insurance companies. I switched to Farmers immediately and am being guided by them.
DON'T USE ESURANCE! IT'S NOT WORTH IT! continued...

N/A
Overall Rating
by Anonymous

ESURANCE ROCKS!

I'm a little surprised by the reviews as I've had a great experience with ESURANCE. I cancelled the coverage and moved to Farmers...big mistake. Farmers customer service and claims process BITES!

I had an accident over the weekend, and called ESurance on a Sunday. By Monday my car was continued...

1.0
Overall Rating
by michael macecevic
from canton ga
vehicle 99 murcury tracier

The Best example of customer NO service ever

My wife calls to put insurance on an old run around car we had just put some work into and wanted to put it back on the road to cut down on the miles on our newer cars .the agent starts asking her all kinds of diffent thing that you might expect and then suggests because we have put some money into the continued...

Click here and save up to $600 on auto insurance
N/A
Overall Rating
by Kevin
from Toronto
vehicle 2005 Lexus ES330

Allstate is the worst

I never met a more incompetent bunch. Cost was higher then quoted, took forever to actually get an answer to my questions. They blamed everything on some guy who quite on them.

Stay far away!!! continued...

N/A
Overall Rating
by Anonymous
from Michigan
vehicle 2010, Ford Focus

RIPPED OFF

I was greeted well when I sign up for the insurance, answer every question truthgully. 3 weeks later received a call from a rude rep, saying that I did not live at said address (I do, and had proof). She said she would have to charge me for my last address and whom every lived there, which would be continued...

92 Customer Reviews Page of 10  Prev | Next

Esurance »

Reviews »

trying to make a payment arragement POL#PANJ3081291

3.0

Hit by esurance covered driver

1.0

DOT Filing a Lien Against my House for Unpaid Claim

1.0

Professionalism at its best

5.0

Hit by an Esurance policy holder

1.0

do not use esurance

2.0

it's a rip off, don't go to them

2.5

Claims department is the absolute WORST in the Industry.

1.0

Way Too Much Complaining

4.3

Definitely switching back tp Progressive!

1.5

I'm Happy

4.8

Geico Driver ran a red light and totaled our car, Esurance had our back!!!

5.0

The worst experience I've ever had with an insurance company.

1.5

mad

1.0

They are nice until you submit a claim.

N/A

The Worst Experience ever

1.0

Could care less

N/A

WARNING !!! Price increases & nosey when you rent a car and own multiple cars

2.8

This not a trustworth company

N/A

Terrible Customer Service

N/A

Computer Geek

1.0

Worst Insurance Ever had!!

N/A

Treated like criminal when filing a claim

N/A

Worst Customer Service Ever

1.0

The worst customer service experience EVER!

1.8

DONT LISTEN TO THE NAYSAYERS--ESURANCE IS OUTSTANDING

4.8

Esurance sucks - I'm switching to Geico

N/A

crooks

1.0

flat tire.

N/A

ESURANCE reeks

3.0

Stay Away!

N/A

C H E A P, you get what you pay for!

2.5

STAY AWAY they start off reasonable but hike your rates for no valid reasons

N/A

SCAM TACTICS

N/A

I would recomend Esurance to anyone !!

N/A

esurance/allstate rates above fair and customary competitive rates

1.3

bad they were bought by AllState

N/A

Worst Insurance EVER

1.0

WORST INS EVER!!

1.0

RIPPED OFF

N/A

Allstate is the worst

N/A

The Best example of customer NO service ever

1.0

ESURANCE ROCKS!

N/A

THE WORST!!!

N/A

Claims Department Horrible

1.0

Terrible customer service, treats you like a criminal

1.7

Hungry of cash

N/A

I was an idiot!!

1.7

DO NOT BUY INSURANCE FROM THEM!

1.0

SO Far Great! Awesome Customer Service

N/A

Esurance is just Allstate trying to gain another corner of the market.

1.3

ESURANCE ARE THE WORST!

N/A

insurance scammer

1.0

Good rates, just don't have an accident.

2.0

money hungry - STAY AWAY

1.0

for people that live or have residence in two states check this out! they don't cover in all states

N/A

Esurance is fraudulent

1.0

These people SUCK!

1.0

Horrible experience

2.3