Customer Review - Cincinnati

1.5
Overall Rating
by Molly
from Oxford, OH

Don't make a claim or they'll cancel you

We bought a fixer-upper of a house in 2006 & have been remodeling since then. We put in new windows, a new roof & have been remodeling the inside, removing carpeting, paneling, gutting rooms, rewiring, new furnace, etc. We've had one claim on our insurance due to tornado winds in 2008 and that was a fight. Over $10K worth of tree removal & they'd pay $500.

We just received a call from our independent agent that Cincinnati Insurance canceled us because when they came by to take a picture, there was a roll of carpet out the back door. The carpet was there for exactly two weeks, in a roll, completely hidden from view from the street & we have corn fields for neighbors! The weekend my husband pulled it out & then it was two weekends later when a friend was able to come over & help him load it into the trash to take to the dump. They didn't ask us about it but used it as the basis to cancel us. We're improving the value of our home, easily sinking $30K into improvements since purchased & still get canceled. How odd this happens after we make a claim! Our agent says they're doing this to 5-10 of his customers a month. Save yourself the hassle & don't go with Cincinnati Insurance.

1.0
Coverage
3.0
Cost
1.0
Customer Service
1.0
Claims

Cincinnati Ratings »

3.0
Overall Rating
3.6
Coverage
3.0
Cost
2.6
Service
2.7
Claims

Based on 46 reviews - 0 is lowest, 5 is highest
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