Customer Review - Cigna

What an awful company!

I'm a new Cigna customer through my new job. It's terrible. After beginning employment, I was diagnosed with a condition that required a minor outpatient surgical procedure. That was back in August 2010 and it is now February 2011 and all but 1 claim related to this has been paid! For the second time, I've had to go back and forth between Cigna and my provider to have my provider ONCE AGAIN send in the SAME paperwork (because Cigna doesn't seem to have it) that was used to pay the single paid claim. They are terrible with customer service! Terrible with paying claims! I've had some of these medical bills get reported to credit agencies already. I wish my work offered another plan. I would never choose Cigna.