Customer Review - Cigna

2.8
Overall Rating
by Anonymous
from Vail, CO

Watch Cigna Carefully!

While Cigna has for the most part lived up to our contract, I have found that they make frequent "mistakes" that are in their favor financially! Then each time it's taken them 3 wks to process the correction to the claim. In addition, their PT benefits stink. They will pay $30 for each of 24 sessions per year. Well an average PT session is $150...

4.0
Coverage
3.0
Cost
2.0
Customer Service
2.0
Claims

Cigna Ratings »

1.5
Overall Rating
1.5
Coverage
1.9
Cost
1.2
Service
1.3
Claims

Based on 79 reviews - 0 is lowest, 5 is highest
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