Customer Review - Cigna

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Overall Rating
by phil
from san francisco, ca

They collect your $ but won't pay anything out

Cigna suddenly canceled my sister's disability benefits despite her being permanently disabled for quite some time. They didn't give any other reason than that she was "no longer disabled". What? So she paid out of her own pocket to get a bunch of tests by several specialists all of which confirmed her disability and then she filed an appeal, which was denied with no reason given. Now she has to hire a lawyer. She's got no money because she obviously can't work and depends on the disability.

Cigna is a horrible, unethical company that happily collects your premiums and then don't fulfill their contractual responsibility to pay claims.

DO NOT choose cigna for any sort of insurance. There are many better options out there.

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Coverage
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Claims

Cigna Ratings »

1.5
Overall Rating
1.5
Coverage
1.9
Cost
1.2
Service
1.3
Claims

Based on 70 reviews - 0 is lowest, 5 is highest
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