Customer Review - Cigna

Shame on Cigna

Cigna is the worst insurance around! My husband was in the hospital for a MS exacerbation, which caused a bowel blockage in January 2010. He rush to the hospital in a ambulance. He was in the hospital for 5 days then went to one of the best rehabilitation hospital in Cincinnati, for 4 days. My husband has Cigna Medicare Advantage. Well almost every claim that was submitted to Cigna was asked to be resubmitted for missing or correct information. I can not believe the hospitals and doctor submitted these claims wrong. It took 7 months to get the ambulance paid. We had Jewish hospital calling us for the bill not being paid. Then his doctor wanted my husband to take a drug called Acthar so that he might walk better. Cigna has denied the claim twice. The point is that the cost is $20,000 for five shots and they do not want to pay. You know they will take your money for the insurance, but will not pay your bills or give you the medication that you might need to get better. We pay over $5000 per year for our insurance coverage with Cigna. You know when you are under this type of stress with illness it is a shame you to have to fight the insurance company and deal with the bill collector calling you.