Customer Review - Cigna

Cigna health care stinks

I have been pursuing Cigna for a measly amount for dental work they agreed to cover. Months have passed since submitting a pathetic claim for $184. First they said they had sent it to the Dentist who I had already paid. That took about 6 weeks up, then they said they had mailed out a check, after weeks of not receiving the check and numerous calls to them, they kept assuring me they had sent the check, finally they said they had mailed it to the wrong address, even when each time I called I asked them to verify the address they mailed it to. Finally they said they would re-issue the check and once again we could expect to receive it in 7-10 business days. This was 3 weeks ago, I called again today to be told that "oops sorry" they have not cut a check, again I have been given the story that we need to wait 7-10 days to receive the check. Now to begin to convey the frustration and anger I feel towards this company leaves me almost without words. They act like criminals running the most unbelievable scam, I asked for an email from them verifying our conversation and was told they can't do that!! Also I asked for the full name of the person I was talking to and again was told "Sorry" we don't give out names!!! WHAT!! I am at a loss as to how to proceed with this. The other comments I have read from other very pissed off customers does not fill me with hope, they are a disgraceful bunch of crooks, do not do business with this company.