Reviews - cigna - page 3 of 8
Cigna Ratings »
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1.5
Overall Rating |
1.5
Coverage |
1.9
Cost |
1.2
Service |
1.3
Claims |
Based on 79 reviews - 0 is lowest, 5 is highest
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InsuranceUSA Rating System
Cigna Reviews »
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2.0
Overall Rating
by Anonymous
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CIGNA VISION is UNBELIEVABLY INEPT to handle properly submitted claims!!!CIGNA VISION is UNBELIEVABLY INEPT to handle properly submitted claims!!! Every year I submit PERFECT claims for my family's exam, glasses and contacts. Everything is filed exactly according to the instructions on the form. It takes me 3 months or so with multiple phone calls (placed on hold for 5-10 continued... |
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N/A
Overall Rating
by Anonymous
from Minneapolis |
Horrid Company
In 31 years of using corporate health care, with the last 10+ years with BCBS, we have never had more than a cursory issue with any provider. |
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N/A
Overall Rating
by more_cowbell
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White-hot Cigna hatredI have never, ever, seen a more rock bottom, cheap-jack, douche canoe insurance company in my life. They're the unholy spawn of Satan, Lord Voldemort, and Mr. Potter from "It's A Wonderful Life". It's unbelievable how many routine things they refuse to pay for, and how many creative ways they continued... |
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1.0
Overall Rating
by Anonymous
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ThiefsThey should be sued for not processing claims. Worst customer service I have ever experienced. You can call them 20 times about one claim and they will continue making mistake after mistake. continued... |
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1.3
Overall Rating
by Anonymous
from Santa Clara, CA |
FrustrationCannot even explain my frustration with trying to get my son Speech Therapy. My doctor has been so patient with them to send and resend any paperwork for like 3 months, and then I call them back to see what else they need, and they act like they haven't seen any paperwork and different representatives continued... |
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N/A
Overall Rating
by Anonymous
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Short term disabilityAfter telling me they are not my company's insurance ,then weeks later said they were, then said they did not have enough medical info from my doctor. although the doctor's office had called the claim manager to make sure they faxed all the info they needed. Over two months later they don't have the info continued... |
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2.3
Overall Rating
by Anonymous
from Mass |
Cigna and Ortho NetAs part of the in network criteria a physical therapy provider must be a participating member of ortho net. Cigna continues to list physical therapy centers which do not participate with Ortho Net. You are then out of network left holding the bag. I have inquired with customer service 5 time over 8 months continued... |
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1.5
Overall Rating
by Anonymous
from az vehicle n?a |
Inefficient and insolentI am a retired employee. My company pays $1700 a month and we pay $178 a month for coverage. For a long time most health claims were rejected. Finally a supervisor told me that since I have Medicare (hospital only), all electronic claims would be shipped to Medicare and rejected. I then asked clinics continued... |
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N/A
Overall Rating
by Anonymous
from Cleveland, OH |
What an awful company!I'm a new Cigna customer through my new job. It's terrible. After beginning employment, I was diagnosed with a condition that required a minor outpatient surgical procedure. That was back in August 2010 and it is now February 2011 and all but 1 claim related to this has been paid! For the second time, continued... |
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N/A
Overall Rating
by Anonymous
from florida |
Bad InsuranceThey should change to Auto Insurance so that no LIFE is at stake...this is a worse medical insurance. continued... |
