cigna Reviews
Cigna Ratings »
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1.5
Overall Rating |
1.5
Coverage |
1.9
Cost |
1.2
Service |
1.3
Claims |
Based on 70 reviews - 0 is lowest, 5 is highest
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InsuranceUSA Rating System
Cigna Reviews »
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by Anonymous
from Denver |
Avoid Cigna!Customer service is horrible! They do not keep records of customer calls so each time you call you start over. They basically don't give a hoot about individual customers as all the big money is in selling group policies. Cigna is a shining example of why the U.S. should get rid of for-profit health continued... |
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by dennis kowalski
from iowa city |
middlemanCIGNA is somehow in cahoots with CareCentrix, which acts as a middleman in order to get money up front from the customer with absolutely no guarantee of getting the money returned, once it's paid. I fear this is the future of what insurance companies eventually want to do. Make the customer pay and then continued... |
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1.0
Overall Rating
by Anonymous
from Dallas, Texas vehicle Cigna FSA |
Cigna FSACigna FSA sucks!!! Every time I turn around I have to find another receipt to reactivate my card. My last insurance company was far superior. Certainly looking forward to my company switching providers again. continued... |
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by The 99%
from California |
Terminated Coverage for Unjust Reasons, Won't Pay Prescription ClaimAVOID CIGNA at all costs!! I lost coverage because their online payment system failed to show them my payment until 8 days after I made payment, ON-TIME. I was a customer for only a month until terminated… I never got paper bills sent to me, had to figure out how to pay my premium after customer service continued... |
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by Anonymous
from Newnan GA |
Cigna Health InsuranceThis insurance is AWFUL!!No co-pays go toward your deductible. I am on advair monthly and I had a coupon to get my first prescription free. Keep in mind you have to have insurance to even use this coupon...Guess what Cigna won't let you use it!They insist you pay the co-pay (mine is $40)therefore I couldn't continued... |
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1.0
Overall Rating
by Stephanie
from Seattle vehicle N/A |
CIGNA IS THE WORSTMy husband's world wide company uses Cigna for health coverage and their flexible benefits. They have had our flexible spending account messed up the entire year. We are not receiving our co-pay reimbursements. I have been given every answer imaginable; my funds are exhausted, I can only draw on actual continued... |
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by Lisa R
from Minnesota |
Short Term Disability/ FMLAMy employer pays for this benefit, thank goodness it isn't my money because it is not worth it! I have been off work since 3/9/11 and have had to deal with CIGNA. Nothing happens with my claim unless I call them. At one time they had a "return to work" specialist send me a letter claiming she continued... |
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1.0
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by Anonymous
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CIGNA and ORTHONETCIGNA contracts with Orthonet for Physical Therapy. It is a wonderful game they play, one does not know what the other one is doing so no one is responsible. Don't count on getting any of the physical therapy care that you need. It is a big, big, secret how Orthonet makes their decisions. continued... |
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by Anonymous
from hyannis |
Cigna Is A Jokein hospital for 5 days..possible heart attack.."their doctor" deemed the last 2 days medically unnecessary. What a bunch of crap! Guess I should have called them while i was having a heart catheter done. They are a terrible TERRIBLE insurance company. continued... |
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by Anonymous
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Bunch of B.S. Take Migraine medecine b/f you call them!Cigna is the worst people to deal with! I have never had any problems with an insurance company until now. I am so sick of their excuse, after excuse, after excuse. I have been told many time that my surgery for wisdom teeth would be covered and now four months later, they give more excuses that it wasn't continued... |


