Customer Review - CNA

CNA - Patronizing, arrogant and utterly dreadful

Our car was hit by someone insured by CNA. We were SITTING STILL at a RED light and their insured slammed into the rear of our car. Their driver received two tickets for being 100% at fault. After 3 months in the shop, over $16,000 in repairs we now have the distinct displeasure of having to deal with these arrogant morons over diminished value. We have had an independent appraisal and also received a value assessment of more than $6,300 in diminished value and yet these people started with an offer of less than $825.00. We are still arguing this with them and will most likely have to sue them for the difference but in the interim, their claims person is unbelievably arrogant and patronizing. What they seem to forget is that they chose to insure an incompetent, irresponsible driver and now we are the ones who are having to pay for it. I would NEVER do business with CNA for ANY type of insurance. And if you ever have the unfortunate experience of having to deal with them, if you get a rep named Daniel, don't waste your time dealing with him. Demand someone else right away to save yourself the aggravation of dealing with this twit.