cna Reviews

CNA Ratings »

1.7
Overall Rating
2.0
Coverage
2.0
Cost
1.5
Service
1.5
Claims

Based on 42 reviews - 0 is lowest, 5 is highest
More reviews | Submit a Review | InsuranceUSA Rating System

CNA Reviews »

42 Customer Reviews Page of 5  Prev | Next
N/A
Overall Rating
by Charles Liu
from Seattle
vehicle 2012 Ford Focus

!@#$ you CNA, you are the worst!

The landscaper drove the lawn mower into gravel and sprayed the car with rocks. Broken window and paint chips, landscaping company own up to damage. Easy peachy right? Absolutely @#$!ing wrong, their drag their feet, deny coverage, conduct investigation, asking my elderly mother to clean up broken glass continued...

N/A
Overall Rating
by Anonymous
from New York
vehicle Long Term Health care DROPPED

CNA Dropped me from LT healthcare for missing 1 payment!

In June I received a letter indicating that I had not paid my quarterly payment in March for LT healthcare. I had paid over 7k into the plan on time prior. A long ugly process of reinstatement ensued whereby I was interviewed, made to fill out long amounts of paperwork, and my dr sent all of my medical continued...

N/A
Overall Rating
by janet menti
from NOrwalk CT
vehicle Long TErm Care Insurance

daughter

Do not buy insurance from this company. They stall paying benefits. They have spent 3 months determining whether my father is eligible for home health care benefits under a long term care policy. They have asked for every thing but the kitchen sink and cant figure it out. They will gladly take your continued...

1.0
Overall Rating
by Mike
from Tennessee
vehicle long term care

The worst long term care insurance ever

I just got another letter threatening to drop my fathers assisted living claim. Another unsigned threat from CNA. They are the worst insurance company I have ever dealt with and I have been a health care provider for 25 years. continued...

N/A
Overall Rating
by Anonymous
from va

cna long term insurance

terrible, terrible insurance. utilizes the he said she said technique and the bait and switch ploy to side track and justify denials. very poor way to do business. i think their motto is "if we wait long enough in reviewing a claim, he/she will die and then we won't have to pay" continued...

N/A
Overall Rating
by Anonymous
from Maryland

CNA terrible company for Long Term Care

My mother paid her yearly premium since 1997 in good faith that this would be a pleasant experience when she needed long term care. In all my years personally and professionally I have never had a WORSE customer service experience. I had to call repeatedly to give them the information they needed to continued...

N/A
Overall Rating
by Anonymous
from Florida

Actually thought they were joking

This company seems like they are just a few guys in a room somewhere stealing money. They are absolutely incompetent of providing insurance coverage. They should all be ashamed of their choice of company for their career. continued...

N/A
Overall Rating
by Anonymous
from Ohio

Long Term Care Insurance

My Mother paid over $20,000 in premiums and after multiple submissions and hundreds of pieces of documentation, received $3,500. She received home health care, nursing home care and residential Alzheimer's care. All documentation had to be submitted multiple times and the amount of documentation was continued...

Click here and save up to $600 on auto insurance
N/A
Overall Rating
by Anonymous
from Atlanta

CNA - Patronizing, arrogant and utterly dreadful

Our car was hit by someone insured by CNA. We were SITTING STILL at a RED light and their insured slammed into the rear of our car. Their driver received two tickets for being 100% at fault. After 3 months in the shop, over $16,000 in repairs we now have the distinct displeasure of having to deal with continued...

N/A
Overall Rating
by Anonymous
from Chicago
vehicle 2011

CNA Long Term Care is Incompetent and Fails to honor their contracts

I am taking care of this for mother 83 year old mother. Was told it would be approximately 14 days after filing of claim to get a determination. It has been over 4 months since a claim was filed. Approximately 30 days after filing called to find out that they were waiting on some additional information continued...

42 Customer Reviews Page of 5  Prev | Next

CNA »

Reviews »