Customer Review - Blue Cross Blue Shield of Michigan

1.0
Overall Rating
by Anonymous
from Michigan

THEY NEED TO CLOSE UP SHOP

I just finished cobra and my agent hooked me up with this night mare of an insurance company.My coverage was suppose to start 9/1/09. My agent helped me fill out the papers and what I had to pay was shown on the form because of my age. After hearing some things I did not like about this company I sent in the termination papers, meaning to cancel my account. I went to the bank and stopped payment on the amount I was given. My first mistake was to have it done auto payment NO ONE EVER DO THIS.. This company raised my monthly payment without telling me a thing and took out a pretty good chunk from my checking. So, I lost my stop payment charge. So I called BCBS and they found my termination paper and I got my money reversed back into my checking. 2 weeks later I get a double payment notice. So I had to call again and he said he got a hold of billing and had them stop the auto withdraw out of my checking. O.K. so I though I would go to the bank a few days before the due date10/03/09 and stop payment just to be safe. I happen to check my checking online and I had $19 left in my checking and I just got paid my SS check 3 days before this. Those idiots changed the due date to 8 days earlier than the due date was suppose to be and again no notice to me. They took out a double payment ( after they put the first payment back in my checking called a reversal ) before I could get a stop payment done. I am so stressed over this. I need that money for my other bills. I don't know what else to do. Maybe I will contact a lawyer I didn't even want to give them one star.

1.0
Coverage
1.0
Cost
1.0
Customer Service
N/A
Claims

Blue Cross Blue Shield Ratings »

2.1
Overall Rating
2.3
Coverage
2.1
Cost
1.8
Service
2.1
Claims

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