blue cross blue shield of illinois Reviews

Blue Cross Blue Shield of Illinois Ratings »

2.6
Overall Rating
3.0
Coverage
2.5
Cost
2.0
Service
3.0
Claims

Based on 4 reviews - 0 is lowest, 5 is highest
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Blue Cross Blue Shield of Illinois Reviews »

4 Customer Reviews Page of 1
N/A
Overall Rating
by Anonymous
from chicago
vehicle 2011

Bad service

it is a not good insurance company, they just want to receive paycheck, don't want to take care their claims much. It is hard and very struggle to deal with..... continued...

1.0
Overall Rating
by Anonymous
from Chicago

Found Direct Sales Management to be unethical and misleading.

I was working with BCBSIL's direct sales rep. for a 2010 quote. When the sales management staff entered the discussion I knew I was misled by false promises. My main issue was with Ms. Mitchell and her superiority complex. She seemed to want to control the situation, she consistently put down her sales continued...

1.3
Overall Rating
by Anonymous

customer service experience

Each time I call Customer service, I get a different answer to my question. At one point I had to direct the customer service person to their medical policy manual to show her an updated policy that she was not aware of. When denying claims, they do not offer any specific reasons. continued...

4.3
Overall Rating
by steven
from chicago

bcbs of illinois is great

bcbs of illinois has treated me well for the last 14+ years! they always pay my claims promptly. even when i get sick. continued...

4 Customer Reviews Page of 1

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