Customer Review - American Family Insurance

1.0
Overall Rating
by A.W.
from mo.
vehicle 1 bike 1 truck

ask for knee pads & lube

not having insurance is breaking the law, and stealing money is also breaking the law! Some how Insurance co. get by with it. some how my payment goes up and my coverage stay's the same. American Family told me on the phone, that I am paying them for peace of mind.I told them,(so I'm just throwing money at you for nothing!) The answer was(YES)How about this, you pay me back for 5 yrs! You can keep $600.00 That is $10.00 per month. That seems to be a nice amount for sending out a statement each month. Oh! forgive me I almost forgot. If the payment of $6.000.00 is not received in 4 day's another $10.00 will be added to your bill. I have never had a claim. so as I see it, my money is setting their gathering mold, since your agent. could not tell me want my money was used for!!

1.0
Coverage
1.0
Cost
1.0
Customer Service
1.0
Claims

American Family Insurance Ratings »

3.3
Overall Rating
3.5
Coverage
3.7
Cost
3.0
Service
3.1
Claims

Based on 60 reviews - 0 is lowest, 5 is highest
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