Customer Review - American Family Insurance

4.5
Overall Rating
by Anonymous
from SD
vehicle 98 Ford F150

You pay for what you get

If you're shopping only on price don't you think your company will shop on price too? American Family's cost is finally coming in line now that they've instituted insurance credit scoring too, at least for those who pay their bills on time. I don't mind paying a little more though to have one agent who knows his stuff to call for everything.

5.0
Coverage
3.0
Cost
5.0
Customer Service
5.0
Claims

American Family Insurance Ratings »

3.3
Overall Rating
3.5
Coverage
3.7
Cost
3.0
Service
3.1
Claims

Based on 60 reviews - 0 is lowest, 5 is highest
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