Customer Review - American Family Insurance

5.0
Overall Rating
by Anonymous
from Atlanta, Georgia

Very Happy

I recently switched my coverage from another company to save some money. What I ended up getting was that...and a bag of chips! I had a need for my Emergency Roadside Assistance. I called my agent and she got me in touch with that department, and they sent a tow truck out. I got follow up calls from both the customer service person and my agent making sure everything was ok. I was so impressed. I didn't have to pay a penny out of pocket, and this was a situation where I feel like my money has been well spent. Thanks AMFAM!

5.0
Coverage
5.0
Cost
5.0
Customer Service
5.0
Claims

American Family Insurance Ratings »

3.3
Overall Rating
3.5
Coverage
3.7
Cost
3.0
Service
3.1
Claims

Based on 60 reviews - 0 is lowest, 5 is highest
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