Customer Review - American Family Insurance

2.7
Overall Rating
by Anonymous
from

Terrible Service

I have had a terrible experience with American Family. I paid premiums for years, and when it came time for a claim, I was refused. I sepnt hours upon hours on the phone, wrote letters, and finally filed a complaint with the Insurance commissioner before my claim was paid.

2.0
Coverage
5.0
Cost
1.0
Customer Service
N/A
Claims

American Family Insurance Ratings »

3.3
Overall Rating
3.5
Coverage
3.7
Cost
3.0
Service
3.1
Claims

Based on 60 reviews - 0 is lowest, 5 is highest
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