Customer Review - American Family Insurance

Robbed then AMFAM wants to drop me

I was robbed and AMFAM said if I filed a claim I would be dropped the following month from my homeowners insurance because that would be 3 claims in 5 years. I was also told I didn't need to think about getting a different insurance company because my claims would follow me. I lost $14,000 in equipment in the robbery and thought I had ONE claim against me. I was informed claim #2 was filed by another insurance co. This moron had been paid without me being notified that his insurance filed the claim. I thought since I didn't hear from him again he realized he was at fault and wouldn't win in court and dropped it. I had all the proof (witnesses)to fight him if he perused it but never had the opportunity. Instead I find out 3 years later I paid for his mistake!!

Then last year they almost doubled my insurance because my credit score dropped after I lost my job and we were living on one income. I always make sure they are paid every month on time (it's a stiff fine if caught driving without insurance) and this is the thanks I get!

Hey I got an idea...let's make it tougher on the people who are struggling...Lost your job?...Short on cash?.. Can't afford to feed your family? Let's raise your rates! Something is terribly wrong with this picture!