Customer Review - American Family Insurance

1.0
Overall Rating
by Anonymous
from

Refusal to take liability

I'm very surprised that AmFam is refusing to pay, because in their opinion it was my childs fault that a driver w/ no license hit him while he was walking along on the side walk. I find it hard to believe, not only am I paying full coverage for auto insurance & for un-insured motorist plus I have my home insured w/ them. When I initially called them as soon as the accident happened they re-confirmed that they would cover everything. Thanks for nothing AmFam

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Coverage
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Cost
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Customer Service
1.0
Claims

American Family Insurance Ratings »

3.3
Overall Rating
3.5
Coverage
3.7
Cost
3.0
Service
3.1
Claims

Based on 60 reviews - 0 is lowest, 5 is highest
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