Customer Review - American Family Insurance

HORRIBLE EXPERIENCE W/ AMERICAN FAMILY INSURANCE!

I can only say that being with American Family Insurance for 7 plus years you would think they would treat you like FAMILY. We have NO home Claims, my husband and I have NO tickets regarding Auto. Our teens within a couple of years had 3 speeding among both. Life does bite you in the shorts with teens I can understand that. Even our straight A son good grades sped. our son is on his own now so he is not on our insurance anymore and older and wiser. At any rate not too bad of a record on all our parts and also considering we gave American Family Insurance Thousands of dollars over so long for our protection and don't file claims. I guess you'd say We are an average family...some financial difficulties like some Americans are experiencing that hurt our score, so this insurance company will smack you down for that. Your credit is low therefore lets kick them when they are down and raise their rates. What a great idea forget looking at the entire picture. Lets kick'em in the teeth even though they didn't file claims. Oh let me mention after a speeding ticket from my son they wanted to drop us! after 6 years! You know when you get a rock chip too that spells trouble too. You should fear using this company when life bites you in the rearend! really they want your money timely that's forsure. But my goodness you are damned if you turn around and use their services. our american family homeowners insurance was JUST hiked up so high it's unbelievable! NO home claims EVER, but it went up over $500. Just an awful experience.