Customer Review - American Family Insurance

2.0
Overall Rating
by Willis
from Kansas
vehicle Old Ford Truck

CREDIT SCORE ! A GREAT IDEA FOR KEEPING LOYAL CUSTOMERS

Raising our rates after twenty years with American Family Insurance. We have had two small claims over the years and they were over eight years ago! What does my credit rating have to do with my cost of my home and auto insurance? I bought a dog one time should they monitor things like that and charge me more. Like the person who left the review on page 2 from OH. We also have paid American Family Insurance Thousands of dollars over the years for our protection. We are an average family we are also experiencing some financial difficulties like a lot of Americans. We were informed that due to our credit rating our rates would almost double. Never mind every time your credit rating is checked that is another hit to your rating! So will American Family Insurance Company raise your rates for hitting your credit rating time and again? Yes our credit rating may be down therefore AmFam kick us when we are down and raise our rates. WHAT A GREAT IDEA FOR KEEPING LOYAL CUSTOMERS forget knowing your customers? American Family Insurance raises my rates even though we have been loyal customers for going on Twenty Years. Yes you should fear using this company! I will not only post this wherever I can but I am contacting the BBB our State Reprehensive And our Congressperson. We were told yesterday that our Home and Auto insurance was almost doubled yes it's unbelievable! We have never filed a home claim ever. We have owned our home for over ten years we pay our bills we do not use any credit cards and never have. I will hopefully update the 1 - 5 scale and write a better review at such a time after we endeavor to negotiate our way through this.
IS THIS JUST ANOTHER NEW SCAM BY THE BIG WALL STREET COMPANY'S TO KILL MIDDLE CLASS AMERICANS. ONLY ANOTHER PONZI SCAM WHO IS GETTING THE MONEY!

From American Family WEBSITE, "we offer multiple insurance and financial product lines in 19 states. In addition, we are the nation's third-largest mutual property and casualty insurer and 14th-largest property and casualty insurance company group.

American Family Insurance Group is currently comprised of these companies":

American Family Mutual Insurance Company
American Standard Insurance Company of Wisconsin
American Family Life Insurance Company
American Family Financial Services, Inc.
American Family Brokerage, Inc.
American Family Insurance Company (Ohio subsidiary, companion to American Family Mutual Insurance Company)
American Standard Insurance Company of Ohio (Ohio subsidiary; companion to American Standard Insurance Company of Wisconsin)
Amfam, Inc.
American Family Securities, LLC

IS ONE OR MORE OF THE COMPANY'S ABOVE IN LINE FOR OUR TAX MONEY SAY BAILOUT PLEASE.

$16.0 billion in assets under management
$5.0 billion in policyholder equity

1.0
Coverage
5.0
Cost
1.0
Customer Service
1.0
Claims

American Family Insurance Ratings »

3.3
Overall Rating
3.5
Coverage
3.7
Cost
3.0
Service
3.1
Claims

Based on 60 reviews - 0 is lowest, 5 is highest
All Reviews | Submit a Review | InsuranceUSA Rating System