Customer Review - American Family Insurance
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2.0
Overall Rating
by Willis
from Kansas vehicle Old Ford Truck |
CREDIT SCORE ! A GREAT IDEA FOR KEEPING LOYAL CUSTOMERSRaising our rates after twenty years with American Family Insurance. We have had two small claims over the years and they were over eight years ago! What does my credit rating have to do with my cost of my home and auto insurance? I bought a dog one time should they monitor things like that and charge me more. Like the person who left the review on page 2 from OH. We also have paid American Family Insurance Thousands of dollars over the years for our protection. We are an average family we are also experiencing some financial difficulties like a lot of Americans. We were informed that due to our credit rating our rates would almost double. Never mind every time your credit rating is checked that is another hit to your rating! So will American Family Insurance Company raise your rates for hitting your credit rating time and again? Yes our credit rating may be down therefore AmFam kick us when we are down and raise our rates. WHAT A GREAT IDEA FOR KEEPING LOYAL CUSTOMERS forget knowing your customers? American Family Insurance raises my rates even though we have been loyal customers for going on Twenty Years. Yes you should fear using this company! I will not only post this wherever I can but I am contacting the BBB our State Reprehensive And our Congressperson. We were told yesterday that our Home and Auto insurance was almost doubled yes it's unbelievable! We have never filed a home claim ever. We have owned our home for over ten years we pay our bills we do not use any credit cards and never have. I will hopefully update the 1 - 5 scale and write a better review at such a time after we endeavor to negotiate our way through this.
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American Family Insurance Ratings »
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3.3
Overall Rating |
3.5
Coverage |
3.7
Cost |
3.0
Service |
3.1
Claims |
Based on 60 reviews - 0 is lowest, 5 is highest
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