Customer Review - American Family Insurance

Amfam is great! Consumers need to understand what they are buying!

We have been with Amfam for years, and I have never had any issue with getting valid claims paid. I feel like they have my back, and I appreciate that. I have read other reviews out here, and many are blatant ignorance on the part of the consumer. For example, your car isn't worth what you owe? You can buy stop gap coverage for that, and if you didn't, not your insurance company's fault, it is yours. Your credit is bad? You are statistically proven to be more likely to have big, and frequent claims, and I don't want to carry your burden, you should pay more, not me. Let your coverage lapse, and think it is not your own fault? Really, does the light company call you to see if you might pay? Have a flood and think insurance covers it? Did you ever read the contract you signed? It is really easy to point the finger at others when you aren't responsible for your own destiny. Personally, when I have questions, I call my agent, and make sure I understand what I am buying.