Customer Review - Allstate

Your are NOT in Good Hands with Allstate!

My daughter had coverage and was a good customer, but her payments were very high. She got a quote from a (better) insurance with Flo. When She called to cancel with allstate the rep failed to help her. They asked her when she wanted to cancel and she told them, but they failed to tell her that if she canceled on that certain day she would have a lapse, She coverage date was not the same as the day the money was coming out of her account. She received a bill for 77.07 and she called to ask what it was for, they told her she just needed to provide proof of coverage with her new insurance and the fee would be removed. She did that (several times) and nothing. She called numerous time and each time she got a different answer! No one was consistent, nobody helped her! She finally spoke to a manager and he was just as (retarded) as everybody else! He just apologized for his agents and said that there was nothing he could do. He said pay it or go to collections.. They are horrible! they don’t help! they are mayhem! I do not recommend them AT All!