Customer Review - Allstate

1.8
Overall Rating
by Salone Walker
from

You are not in Good Hands with Allstate

Worst Insurance Company

You are not in Good Hands with Allstate..

Professionalism: OK
Customer Relations: Awful

They employ a "boxing gloves" approach to claim handling & also lowball you when they have to process claims (No loopholes in contract to deny claim). My parked car was hit by an Allstate insured and it took them weeks to assign fault. They attempted to pay me off 40% of the repair price of my vehicle, which I obviously rejected. I finally turned my car and concerns over to my insurance, paid my deductible, and my insurance was reimbursed from Allstate along with my deductible. LONG process...

Their policies are very reasonable because they deny-deny-deny claims. If you want real coverage, I suggest you go to a competitor and maybe even pay a bit more. They denied all 3 minor leak claims that I have in the past 7 years. They were also very rude & thoughtless throughout the process.

Feel free to email me with questions on experiences. I have had Allstate homeowners for 7 years because of the price, but again they will not cover any of your issues if you need them.

Name: Salone Walker
Email: kgnupe596@verizon.net

1.0
Coverage
4.0
Cost
1.0
Customer Service
1.0
Claims

Allstate Ratings »

2.3
Overall Rating
2.5
Coverage
2.4
Cost
2.2
Service
2.2
Claims

Based on 122 reviews - 0 is lowest, 5 is highest
All Reviews | Submit a Review | InsuranceUSA Rating System