Customer Review - Allstate

2.0
Overall Rating
by doc750
from maryland
vehicle 04/toy/camry

I'm done with Allstate

I'm leaving Allstate, and am going to be paying an extra $100 a year with State Farm. But I refuse to use Allstate ever again. Initially they will say and do anything to get your business. But then when it's time for renewal, they switch the terms and conditions every chance they get. The written policy will state one thing, and the agent will say something else, who will then call home office, who says something completely different. No one over there has an idea what they are doing. Every three days I get an email with a different quote.

Thank God I have yet to file a claim, just the hassle of getting my premium billed correctly is utter nonsense. Save yourself the headache and find a different insurance carrier.

2.0
Coverage
3.0
Cost
1.0
Customer Service
N/A
Claims

Allstate Ratings »

2.3
Overall Rating
2.5
Coverage
2.4
Cost
2.2
Service
2.2
Claims

Based on 122 reviews - 0 is lowest, 5 is highest
All Reviews | Submit a Review | InsuranceUSA Rating System