Customer Review - Allstate

1.0
Overall Rating
by Anonymous
from Alabama
vehicle 2001/Acura/MDX

Allstate Is a Total Letdown

I don't have Allstate insurance and I am darn sure glad I don't! Last year I got into a collision with a driver that actually had Allstate insurance and I can't believe the way the insurance company adjusted my claim. Even though their client was at fault for the accident and I had a witness that attested to that fact, the company still would not pay for 100% of the damages to my vehicle and instead offered 85% of the cost for all the damages. I tried talking to them and being reasonable believing that someone had to be rational in this situation but they had concluded that I could've made more of an effort to avoid the accident, even though there was no way I could've, and therefore I must take part of the blame. Allstate left me totally disgusted and I feel cheated! Even when their client was clearly in the wrong and I envisioned a fairly hassle-free claims process, I was let down by the company in a huge way.

1.0
Coverage
N/A
Cost
1.0
Customer Service
1.0
Claims

Allstate Ratings »

2.3
Overall Rating
2.5
Coverage
2.4
Cost
2.2
Service
2.2
Claims

Based on 122 reviews - 0 is lowest, 5 is highest
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