Customer Review - Allstate

1.8
Overall Rating
by M. Barclay
date 05/05/2011

from Georgia
vehicle Aveo 2009

Allstate Claim Analysts Lie even when faced with proof

I have a perfect driver license. I have been involved in two accidents, in 33 years, one a fender bender and the second a serious accident where my auto was totaled. According to Allstate I was At Fault. I was NOT but could not get the AF removed from my claim history. I went to court, with a lawyer, the judge deemed I was NOT at fault. Allstate refused to accept that judgement. I contacted the Office of the Insurance and Fire Commissioner. After giving all pertinent information the the Insurance Commissioner Investigation. They contacted Allstate with my complaint. Allstate concocted a bunch of lies regarding my claim. Again I rebutted each individual lie and again Allstate's "Frontline Performance Leader???" just repeated the same lies as she originally gave. The Insurance Commissioner said they could not force Allstate to change the At Fault to No Fault or at least Partial Fault. So Now I do not know who to turn to.

DO NOT ever get insurance coverage from Allstate their Employees are only interested in make money for their company and ignoring the truth.
BE WARNED!

3.0
Coverage
2.0
Cost
1.0
Customer Service
1.0
Claims

Allstate Ratings »

2.3
Overall Rating
2.5
Coverage
2.4
Cost
2.2
Service
2.2
Claims

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