Customer Review - Aetna

1.0
Overall Rating
by Anonymous
date 11/11/2011

from California

Aetna is CRIMINAL... They should be SHUT DOWN!!!

Beware of this CRIMINAL COMPANY. They are the worst kind of SCAM ARTISTS. For 11 months we sent our insurance premium by mail at the same time of the month.
Suddenly, when our deductible had been met and they were going to have to cover 100% of treatment, they decided to drop us, claiming that they never got our most recent check and that they weren't covering us for the previous month.
Here's the rub. They had pre-approved expensive treatments somewhat to the tune of $20,000. Now they claim that since they didn't get the payment they have dropped us and that we are responsible for the past months bills which they had previously agreed to cover, sticking us with this insanely expensive bill.
LIARS, CHEATS, THIEVES. That is what Aetna is.
They should have an Occupy protest in front of their office.
I wouldn't be surprised if some disgruntled member of the public showed up at their offices in Hartford and initiated mayhem. Aetna deserves THE WORST because they ARE the WORST.
Their CEO should be imprisoned.

1.0
Coverage
1.0
Cost
1.0
Customer Service
1.0
Claims

Aetna Ratings »

1.4
Overall Rating
1.4
Coverage
1.5
Cost
1.3
Service
1.2
Claims

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