Customer Review - Aetna

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Overall Rating

by Anonymous
date 11/10/2011

from Atlanta

Aetna

AETNA'S Customer Service is soooooo bad. I actually have a policy that is managed by one of their subsidiaries. Claims from LAST year are still being declined, even after I provided the appropriate documentation. Now, it is being reviewed again after I sent a rude email. Still, no apology from the company that the company has done anything wrong. If you have a choice, run.

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