aetna Reviews
Aetna Ratings »
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1.4
Overall Rating |
1.4
Coverage |
1.5
Cost |
1.3
Service |
1.3
Claims |
Based on 164 reviews - 0 is lowest, 5 is highest
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Aetna Reviews »
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Overall Rating
by Anonymous
from heber vehicle aetna |
blahI agree with you, Aetna is terrible to deal with, when you call customer service they just confuse you as to why your service was denied, I hope one day my husbands employer gets sick of them too so that we can have real healthcare again!! If aetna comes to your place of work, my best advice is RUN AS continued... |
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1.0
Overall Rating
by Anonymous
from California |
Aetna is CRIMINAL... They should be SHUT DOWN!!!
Beware of this CRIMINAL COMPANY. They are the worst kind of SCAM ARTISTS. For 11 months we sent our insurance premium by mail at the same time of the month. |
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by Anonymous
from Atlanta |
AetnaAETNA'S Customer Service is soooooo bad. I actually have a policy that is managed by one of their subsidiaries. Claims from LAST year are still being declined, even after I provided the appropriate documentation. Now, it is being reviewed again after I sent a rude email. Still, no apology from the continued... |
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1.8
Overall Rating
by Anonymous
from Somerset |
refused coverage
I have dental insurance, I am paying insurance premium since last 10 months. Now I am in dental pain. I contacted Aetna, they said I can only visit after 12/1/2011. today is 11/09. How could they take mony and not provide coverage? |
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1.0
Overall Rating
by Anonymous
from Kansas City |
AentaAenta care nothing about it's members from my experience. They sent me an explanation of benefits telling me that I was responsible for my out patient hospital visit that was in network due to they hadn't received medical records so said that I would be responsible for the entire bill without any discount continued... |
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by Anonymous
from IL |
SubscriberAetna insurance is terrible, as long as they are collecting your premiums you do not hear from them but when they feel they are spending too much money they send this case manager to talk to you to see how much information that they can get from you to use against you. Aetna had my husband transferred continued... |
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by Dave
from Illinois |
Beware of AetnaI used to have BCBS of Illinois and was satisfied with the level of insurance coverage I was getting. BCBS paid our claims. Aetna is another story. First, good luck finding some good medical specialists that are not desperate enough to take Aetna. Also, some specialists, behavioral health specialists, continued... |
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1.0
Overall Rating
by steve fox
from virginia |
awful company
pay nothing. Totally useless for insurance. |
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by Anonymous
from Philadelphia |
Aetna drags out appeals process with denialsMy teenage daughter needed inpatient mental health care and I kept calling to get her pre-certified at an inpatient facility that was recommended by her counselor. Aetna said we should try two other places. One of the places they recommended was for adults only. The other didn't treat my daughter's condition continued... |
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by oakhill
from SE Pennsylvania |
Aetna has been Awesome!I'm seeing many horrible reviews here, and am flabbergasted, to say the least. My family has been on Aetna Medical since 2006, and we have never had any problems. This year has been an awful for both my husband and myself, requiring numerous forms of testing to reach a diagnosis, and which is resulting continued... |
